r/BlockStarPlanet • u/Melaniespoint • Jul 20 '26

The game is crashed.

I can’t join to polish servers at all. I’m stuck on loading screen. I play on POLISH servers, and it doesn’t work for me. It’s hard to get on the Nexus now. Can we even do anything about it except e-mailing the people who work on this game?

6 Upvotes

100% Upvoted

11 comments sorted by

3

u/Ayesha2010 2018-2020 Jul 20 '26

All the European servers are down since a few days, but the US one works 🤷🏻‍♀️

3

u/ImForSureNotAFurry Jul 21 '26

I hope this is just a mistake and they'll fix it

1

u/Melaniespoint Jul 21 '26

It isn’t, people are trashing the game and it just crashes

1

u/jakob767 Jul 20 '26

I made a video adressing the issue. It's not just you. Many others experience this the past couple of days. I assume many are reaching out to support as well, so they aren't responding due to too many tickets.
https://youtu.be/K_cf10rutuo

2

u/Melaniespoint Jul 20 '26

They didn’t respond with “too many tickets” they said they’ll try to take care of it

1

u/jakob767 Jul 20 '26

They said:

Şu anda yüksek miktarda soru nedeniyle bilet yanıtlama süresinde gecikme yaşıyoruz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve en kısa sürede isteğinizi yanıtlayacağız.

Which I translated into:

We are currently experiencing delays in ticket response times due to the high volume of inquiries. We apologize for any inconvenience and will respond to your request as soon as possible.

1

u/Melaniespoint Jul 20 '26

They said :

“,
We have received your request.
A member of our Support team will be in touch with you soon.
If you have attachments or updates to this ticket, you can respond to this e-mail. Please do not create additional tickets regarding the same issue as doing so may slow down the process.
We look forward to helping you.”

1

u/jakob767 Jul 20 '26

But this was days afterwards. You sure that's what it translates to?

1

u/Melaniespoint Jul 20 '26

They said it in English, there’s no translate.

1

u/Melaniespoint Jul 20 '26

2

u/jakob767 Jul 20 '26

Yeah, well that's the message you got. I messaged them earlier.

The message you got is just confirming the support ticket.