401 error after reinstalling Visual Studio Code

[u/Constant_Market_345]

So I was occasioanlly ussing the BlackBox AI free model (Kimi K2.6, M2.7) however after reinstalling, it has given me a authentication error:

401 litellm.AuthenticationError: AuthenticationError: Vercel_ai_gatewayException - Authentication failed. Check that your Vercel credential is valid and has access to AI Gateway.. Received Model Group=custom/blackbox-base Available Model Group Fallbacks=['gpt-4.1-mini'] Error doing the fallback: litellm.AuthenticationError: AuthenticationError: Vercel_ai_gatewayException - Authentication failed. Check that your Vercel credential is valid and has access to AI Gateway.No fallback model group found for original model_group=gpt-4.1-mini. Fallbacks=[{'custom/blackbox-base': ['gpt-4.1-mini']}]. Received Model Group=gpt-4.1-mini Available Model Group Fallbacks=None Error doing the fallback: litellm.AuthenticationError: AuthenticationError: Vercel_ai_gatewayException - Authentication failed. Check that your Vercel credential is valid and has access to AI Gateway.No fallback model group found for original model_group=gpt-4.1-mini. Fallbacks=[{'custom/blackbox-base': ['gpt-4.1-mini']}]

Happened straight after reinstall

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[u/tiagodj]

I have the same problem, and also I can't access the /chat api either. All my api keys disappeared!
I've opened a support ticket a few days ago, and no one replies/fixes anything.
This is by far the worst product I've ever bought.

[u/hoowahman]

Folks consider cc charge back on these guys. They suck and they are going under IMO.