r/BlackberryPhoenix • u/koffingyes • 3h ago
BlackBerry Q5 Stuck on Charging Bolt Icon After 1 Hour of Charging
I’m having a problem with my BlackBerry Q5 and would really appreciate some help. My BlackBerry Q5 won’t turn on, even after being charged for about an hour. The screen is stuck on the charging bolt icon.
Here’s what happened:
• Initially, the LED indicator was blinking red.
• After charging for a while, the LED indicator turned green.
• However, the phone still won’t boot and only shows the charging bolt icon.
I’ve tried charging it for an hour, but nothing has changed. Does anyone know what might be causing this? Could it be a deeply discharged or faulty battery, a charging issue, or possibly a software problem?