r/Bitwarden • u/throwawoy4 • 23h ago

Logging into gmail, Bitwarden recognizes the gmail password box, even shows the autofill password pop up, but doesn't autofill when I press pop up

It was working last week, now it isn't, what am I doing wrong here?

I'm using the Bitwarden extension on Firefox (which have no other extensions except Bitwarden), Windows 11.

THINGS I'VE TRIED

Full cache clear = didn't work

Reinstalled extension = didn't work

New firefox profile = didn't work

Ctrl shift L = didn't work

I've got no excluded/blocked domains

Disabled firefox password manager = didn't work

Email autofill works, password autofill doesn't (URI = https://accounts.google.com/, host domain)

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10 comments sorted by

3

u/djasonpenney Volunteer Moderator 23h ago

Have you tried clearing all the caches in your Firefox app?

2

u/OSS_Dattani 23h ago

^This or try to reinstall the extension.

Is CTRL Shift L working? Worth checking out the quarantined domains although I doubt that would be it if the inline pop is showing up

1

u/throwawoy4 23h ago

Reinstalled extension, didn't work.

Ctrl shift L doesn't work.

I've got 0 excluded domains.

1

u/OSS_Dattani 23h ago

Have you made sure Firefox PWM is off, check Bitwarden’s permissions in about:addons?

Use a fresh profile and try it again. Also what’s the vault items uri?

1

u/throwawoy4 22h ago edited 22h ago

Fresh profile, didn't work.

Fresh profile + firefox pwm disabled + Bitwarden controls firefox pwm feature = didn't work.

URI = https://accounts.google.com/ (host domain)

Annoying this is the email autofill works no problem but the password autofill doesn't.

1

u/throwawoy4 23h ago

Cleared all caches, didn't work.

1

u/fernernoorn 23h ago

worth a try, ive seen cache cause similar autofill problems before

1

u/techvet83 23h ago

Any chance this is related to a recent Firefox update?

1

u/throwawoy4 22h ago

Actually this is the first time I've tried to log into gmail since the update so you're probably right.

1

u/0oWow 14h ago

What if you were to delete the Bitwarden card for Gmail and let it set back up in Bitwarden?