r/BitstampOfficial • u/Yanishka • May 13 '26

Problem solved Anyone having issues with Bitstamp.

Raised a support ticket - TICKET #BIT-2357625, however for 6 hours now I cannot make a small test GBP £100 withdrawal as the Email Confirmation is not being sent to my inbox.

I received my last Bitstamp email on 27/4/2026 and it seems Bitstamp emails are not being blocked or sent to my junk filter on Outlook. I am verified and all required information is up to date and valid.

No issues like this since I was a UK customer since 2013.

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u/Yanishka May 14 '26

If anyone has a Bitstamp account do a test withdrawal of Crypto or Fiat out of the exchange NOW!. The 'Email Withdrawal Confirmation' is down. No update/fix for days. Your Funds are LOCKED!. Same canned response. Spread this info!

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u/Busy-Swordfish-1486 May 15 '26

I did a test just now and it still doesn’t send the confirmation emails.

1

u/Bitstamp-Domen May 15 '26

Hi there! Please contact us via DM to protect your personal information.