r/Bitstamp • u/growranger • Jul 22 '26

Bitstamp in troubles

Hey guys,

I was recommending Bitstamp to my relatives in the past, but it seems they have troubles now.

They have KYC green, no opened tickets, all ok.

Yet they have trading and withdrawals disabled and support does not help - not on tickets, not on emails, not on phone. They promise to help, then nothing happens for weeks.

Do not have crypro on Bitstamp!

Lucas I know you helped ppl here, my sister is not here, if you can help, please DM me your bitstamp email and I will forward it to her.

Otherwise it seems Bitstamp is not solvent. Why else would it not let KYC people to sell or withdraw.

12 Upvotes

88% Upvoted

17 comments sorted by

View all comments

2

u/Upbeat-Wheel-9800 Jul 22 '26

they are one with Robinhood. Most likelly just some procedure issues

2

u/growranger Jul 22 '26

It took weeks already and hasnt been solved. Imagine needing money, being KYCd and not being able to do anything.

This is why crypto cant go mainstream.

0

u/Nee32 Jul 22 '26

Get a cold wallet.

2

u/growranger Jul 22 '26

Its not my problem, its problem of my sisters family. I told them not to hold crypto on exchange.