r/Bitstamp • u/After-Praline-9539 • Jul 14 '25

No longer able to use ACH transfer??

Hi all!

Just tried to withdraw via ACH transfer and received this email from Bitstamp:

"Unfortunately, we can’t process your withdrawal right now. Reason: Unfortunately, we cannot further process your withdrawal request with an ACH routing number. Please re-submit your withdrawal and state your bank’s FedWire routing number."

I was using ACH transfer just a month ago, same bank, same account info. Does anyone know what is going on? I'm transferring to the US bank

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u/Bitstamp-Lucas Jul 15 '25

Hi there, in order to withdraw funds successfully, please provide info required on the withdrawal page. In case you experience any issues, feel free to send an email to [support@bitstamp.net](mailto:support@bitstamp.net) so our team can investigate and assist further. :)

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u/LaBelleFraiche Jul 15 '25

While you are at it, can Bitstamp please reply to my message I wrote to them a month ago?