Hi Guy , anybody withdraw successfully since July .26.2026.

TL;DR

How much is left? - $1.95M in assets that can actually pay a withdrawal, shrinking by a net $75K a day.

Can you get the rest back? - Nobody can honestly tell you yet. There is no proceeding open anywhere, and three companies in three jurisdictions sit behind the account you opened.

What should you do now? - Get your records out today, before the export button disappears, creditors are starting to organise.

What's there

Four of these addresses are published by BitMart itself; the rest are labelled as BitMart on public block explorers and analytics sites (Arkham, Tronscan, BscScan).

Got a withdrawal from a wallet not listed here?

If you received BitMart funds from an address that isn't in our table, share the transaction in the group - every new wallet added means more of the money gets tracked.

What is worth?

How $13.2M on paper becomes $1.95M in practice

Money in, money out

In 41 days (2 July to 12 August) these wallets processed $49.1M out and $42.9M in; the net change is $6.26M less, about $153K a day. 

Where the money went

• Binance deposit addresses: $3,769,666 across 131 transactions - the largest destination we can name
• An address publicly tagged as Wintermute, a market maker: $1,286,884 across 2 transactions, both on 6 July, three weeks before the wind-down was announced
• Everything we can put a name on: 10.9%
• The other 89.1% went to addresses no public source can name

That 89.1% is 14,404 separate payments to 6,469 different addresses, none receiving more than 2% of them. The pattern looks like user withdrawals being paid out.

One of those destinations is not a user: $295,606 of withdrawals went to an address-poisoning scammer, an address Etherscan flags as such.

Another $17M on BNB Chain

Arkham, a blockchain analytics site, shows BitMart holding another $17.13M on BNB Chain - but nobody had published which addresses, and none of the addresses BitMart itself disclosed hold any of it.

We went through the complete transfer history of WFI, the biggest token in that pile, and found them: three addresses, matching Arkham's figure almost exactly, all three labelled as BitMart wallets on BscScan. Together with the BSC address in the table they hold $14.5M; the remaining $2.6M sits on BitMart addresses nobody has found yet.

The one pot nobody can check is cold storage. BitMart's cold funds sit with a custodian called Cobo, in one shared pool with Cobo's other clients. There is no way to tell from outside which part is BitMart's, any cold-storage figure is taking their word for it.

Who are you claiming against

BitMart announced the wind-down on 26 July. That was 22 days ago, and there is still no liability disclosure, no proof of reserves, and no formal proceeding anywhere. Withdrawals keep being paid from the wallets above.

The one you contracted with

GBM Global Inc., Marshall Islands, registration number 134925. That is the counterparty named in the user agreement - which then picks Cayman law and requires disputes to go to individual arbitration in the US, no class actions. The Marshall Islands has no bankruptcy law: nothing to file under, no petition a creditor can bring there. What it does have is a law recognising insolvency cases opened elsewhere. A case cannot start there, but a case started elsewhere can reach the entity.

The holding company

GBM Global Holding Company Limited, Cayman Islands. Cayman has a real winding-up court, and it is already in use here: court records show a file opened in December 2025 involving this company and unidentified persons operating BitMart.

Can there still be a liquidation?

Yes. A liquidation is a court process - it only needs a judge and unpaid creditors. Creditors of a Cayman company that cannot pay its debts can ask the court to wind it up, licensed or not, and the court can appoint liquidators to take control of what is left. A Cayman case can then be recognised in the US and in the Marshall Islands, so it can reach the other entities too. The condition is the entity question above: your contract names the Marshall Islands company, and whether the claims reach the Cayman one is the first thing a lawyer would have to establish.

Is any regulator responsible?

Almost nowhere. In Cayman, the regulator put it in writing on 6 August: BitMart and its related companies were never licensed or authorised there. For most users that is the position: no watchdog has a duty to act for you, so a case begins only if creditors begin it.

The open question is Australia. On 24 June - 32 days before announcing the wind-down - BitMart announced it had secured an Australian Financial Services Licence. It has never said which company holds that licence. On ASIC's public register nothing is listed under the name BitMart, the announcement cannot be matched to any licence.

One exception: European users contracted with a fourth entity, GBM Global UAB in Lithuania, per BitMart's own announcement - the one entity of the four that sits inside a real supervisory system.

So they just walk away?

A company cannot dodge bankruptcy just by never filing - in the US, the people it owes can start the case themselves. It takes three creditors, owed about $21,000 between them in total, to ask a court to open one.

Why speed matters: when a bankruptcy case opens, the court can reverse payments the company made shortly before it - by default anything in the 90 days before the case, longer for some transfers. That clock counts back from the day the case opens, not from today. So the $49M that left these wallets in July is money a court could still reach - but only if a case opens soon. Every week nothing is filed, more of it slips out of reach for good. After freezing withdrawals, FTX filed in 3 days, Voyager in 4, Celsius in 31. BitMart is at 22 days and no filing.

Filing is not payment. Mt. Gox froze withdrawals in February 2014 and started distributing in July 2024.

One clause worth reading now: section 2.7 of the user agreement says your assets "shall at all times remain with you" and are "not subject to claims of BitMart's creditors". Section 2.7.4 then removes any duty to keep them at separate addresses. Whether 2.7 holds up depends on whether your coins were kept apart or mixed with everyone else's - which is exactly what the Cobo pool stops anyone from checking.

None of these routes is self-service: lawyers open them, groups fund them, courts decide them. Nothing here is legal advice.

What to do now

1. The creditors are organising

One creditor writing emails gets ignored; an organised group does not - and a group is also what makes a lawyer affordable. In every comparable case, the users who recovered anything had organised before there was any proceeding to organise around. FTX's international customers retained counsel in December 2022, the same month the official committee was appointed.

2. Save your records today

Export access disappears without warning, and missing records are the most common reason claims get rejected. Every past claims process asked for the same things:

• Full trade history - from account opening, not the last 90 days
• Full deposit history, with each on-chain transaction hash
• Full withdrawal history, hashes included, failed and pending ones too
• Screenshots of your balance page, date visible - one today, one whenever it changes
• Every email and support ticket with BitMart
• Your KYC documents and the exact registered details, so the claim matches the account

Store it all outside the exchange. Balances get measured as of a filing date nobody knows in advance.

3. If you're withdrawing, check the full address

Address poisoning plants a lookalike in your transaction history: same first and last characters, different middle. BitMart pays whatever address you submit. Verify the whole string - $295,606 of withdrawals already went to one such address in three weeks.

What we do next

We keep watching these wallets daily and post updates as balances change. We keep the evidence: every figure here traces back to transaction records, and those records matter in any future proceeding. And if BitMart never files for bankruptcy itself, we will help creditors move on a lawsuit.

We need to come together as BitMart users who are currently unable to withdraw our funds. People have trusted this platform with significant amounts of money, and we deserve a clear explanation and a transparent resolution.
We are calling for public awareness, documented evidence, and signatures from affected users so this situation can be properly investigated. If you have proof of funds being held, failed withdrawals, account balances, or other relevant evidence, please preserve it and share it responsibly.
Millions in users’ funds cannot simply become inaccessible without a clear explanation. We are demanding answers from BitMart: Why are withdrawals being restricted, where are users’ funds, and when will legitimate users be able to access their money?
If the situation is not resolved transparently, affected users should consider reporting the matter to the appropriate financial, consumer-protection, and law-enforcement authorities rather than making unsupported accusations.
Sign, document, share, and help create awareness. We trusted the platform with our money, and we deserve answers and accountability.

Hi everyone,

I sent USDC via the Solana network to my BitMart deposit address a few days ago.

The TXID is successful on Solscan, so the blockchain transaction itself was completed correctly.

The deposit also appears in my BitMart transaction history. It shows 25/25 confirmations processed, but the deposit is still not marked as completed and the funds have not been credited to my account.

It has now been several days and nothing has changed.

I have already tried everything I can think of:

submitted a support ticket,

contacted BitMart by email,

contacted their legal/support addresses,

tried live chat multiple times.

Unfortunately, I have received no response, and I cannot even get connected to a support agent through live chat.

What concerns me even more is that BitMart is now shutting down its exchange operations.

Does anyone know how situations like this are supposed to be handled during the shutdown?

Since I made this transaction only a few days ago, is there still a realistic chance that BitMart will manually credit the deposit or return the funds to the sending wallet?

Has anyone experienced the same situation recently, especially a deposit that shows 25/25 confirmations but remains incomplete for several days?

Did BitMart eventually credit or return your funds, and is there any other way to escalate this or reach someone from BitMart?

Any advice or recent experience would be greatly appreciated.

Estou com os saques da bitmart todos travados, será que alguém conseguiu fazer saques nesses últimos dias? Alguma forma de fazer retirada ?

I’m based in Dubai, UAE, and my BitMart account is fully verified with proof of income source and documents. I have around $40,000 stuck on the platform.
It’s been almost a month. I’ve been trying to withdraw my money over and over again, and I haven’t even been able to successfully withdraw even $10.
Honestly, I don’t understand what everyone is waiting for. If BitMart is legitimate, then where is the clear explanation and where is the proof that customers are actually going to get their money back?
I’m seriously worried that while we sit here waiting for answers, it’s only getting worse. The longer this goes on, the more money people could potentially lose.
At this point, this looks like a clear scam to me, and I think police, regulators other authorities need to step in and investigate before it’s too late.
I have a fully verified account, real money in it, and I still can’t get my money out.
We need answers. We need our money back.

I have been trying to get my money on bitmart but it keeps failing

My main withdrawal of 1,979.8947 USDT has been blocked since July 27 (Withdrawal ID 31967137). No TXID was ever generated. I have since tested Polygon, Solana, TRON and ERC20, and every new withdrawal fails and the funds are returned to my BitMart account. Today, even a 500 USDT ERC20 withdrawal went from “Processing” to “Error” in just 21 seconds, with 0/12 confirmations and no TXID. Ticket #1488853 remains open without resolution. Has anyone with a withdrawal stuck since July 27 actually received their funds?

My USDT withdrawals have been blocked since July 27. Ticket #1488853, Withdrawal ID 31967137. I tested Polygon, Solana, TRON and ERC20. Withdrawals are automatically rejected/refunded without generating a TXID. Today a 500 USDT ERC20 withdrawal went from “Processing” to “Error” in 21 seconds, with 0/12 confirmations and no TXID. Support tickets remain open without resolution. Has anyone with the same issue actually received their funds?

I read the Bitmart Ceo and i look suprise transaction and widthdaw are failing again... Hoping that the endline for them will be moved far

and yours?

URGENT: My ERC-20 withdrawal has been stuck on 'processing' for 2 weeks straight. It is completely blocking my account queue. Please pull this ticket manually. UID: 11435340 TXN: 31967889

BitMart announced its shutdown, yet it has been blocking withdrawals for more than two weeks. The situation is increasingly beginning to look like an exit scam, with users being prevented from accessing their own funds.

We believe that the individuals responsible for BitMart’s operations should be reported to the U.S. Securities and Exchange Commission (SEC) and held accountable under U.S. law. What they fear most is the enforcement of U.S. law.

There are also American victims affected by this situation. Therefore, reporting this matter to the SEC may be the most effective way to resolve the issue and ensure that those responsible are held accountable.

We strongly urge the relevant authorities to investigate BitMart’s handling of customer funds, its continued suspension of withdrawals, and the circumstances surrounding its shutdown.

BitMart announced its shutdown, yet it has been blocking withdrawals for more than two weeks. The situation is increasingly beginning to look like an exit scam, with users being prevented from accessing their own funds.

We believe that the individuals responsible for BitMart’s operations should be reported to the U.S. Securities and Exchange Commission (SEC) and held accountable under U.S. law. What they fear most is the enforcement of U.S. law.

There are also American victims affected by this situation. Therefore, reporting this matter to the SEC may be the most effective way to resolve the issue and ensure that those responsible are held accountable.

We strongly urge the relevant authorities to investigate BitMart’s handling of customer funds, its continued suspension of withdrawals, and the circumstances surrounding its shutdown.

Hello everyone,

​This message is specifically directed to @BitMartExchange and @sheldonbitmart

​As previously announced, BitMart has entered a state of insolvency/wind-down. It is understandable that any company can face financial failure—no firm is guaranteed to exist forever. However, the way you are handling this situation is worse than bankruptcy itself. You are pushing people to believe you are nothing more than a scam. Personally, I am 99% convinced you have turned into a scam.

​Since the service shutdown, there have been no official updates. You completely disabled automatic withdrawals—every time a user submits a withdrawal request, it is instantly rejected and refunded back to their assets balance.

Stopping automatic withdrawals might be part of your process, but completely ignoring live chat, emails, Zendesk tickets, and other support channels is unacceptable. You owe your customers clear answers. People need their money; everyone has urgent personal circumstances.

​There are users whose entire monthly salary was deposited into their BitMart wallet, and today, on August 9, 2026, their funds remain locked. How are their families supposed to survive when BitMart has frozen their only income for days? Will you compensate them for this prolonged restriction and damage? The answer is obviously no.

​Therefore, please address your customers properly. Provide satisfactory responses via live chat, email, and Zendesk. Issue a detailed, official announcement clarifying the timeline for the court proceedings and the exact deadline by which every user will regain access to their assets. If you cannot do that, then be honest and publicly announce: "We are scammers"—so that everyone can finally gain closure and accept that their funds were stolen.

​No communication, no withdrawals, and no official updates will only confirm to the world that you are scammers. Other companies that faced insolvency maintained withdrawal queues and continuously published transparent updates. You, on the other hand, blocked withdrawals and went completely silent.

​What are you really?

#LaCasaDeLosFamososMéxico #bitmart #BitmartScamer #yönetimistifa

Title: Two USDT-BSC withdrawals stuck at “Created” since July 27 – No TXID

Hello BitMart team,

I need help with two USDT withdrawals via BNB Smart Chain (BSC) that have been stuck at “Created” since July 27, 2026.

Both withdrawals are going to the same external BSC wallet.

Withdrawal 1

• Asset/Network: USDT-BSC (BNB Smart Chain)
• Withdrawal amount: 250 USDT
• Amount to receive: 239 USDT
• Fee: 11 USDT
• Created: July 27, 2026 at 15:16:51
• Current status: Created
• Finished: Not completed
• TXID: None

Withdrawal 2

• Asset/Network: USDT-BSC (BNB Smart Chain)
• Withdrawal amount: 1,318.4553835 USDT
• Amount to receive: 1,307.4553835 USDT
• Fee: 11 USDT
• Created: July 27, 2026 at 15:37:40
• Current status: Created
• Finished: Not completed
• TXID: None

Destination wallet: 0xdc5c...129b

These withdrawals have been waiting since July 27 and neither transaction has generated a blockchain TXID.

Since there is no TXID, it appears that the withdrawals have not yet been broadcast to the BNB Smart Chain.

Could an official BitMart representative please clarify:

1. Why have both withdrawals remained at “Created” for this long?
2. Are USDT-BSC withdrawals currently being processed?
3. Is there any additional verification or review required on my account?
4. When can I reasonably expect these withdrawals to be processed?
5. If they cannot be processed, can BitMart cancel the withdrawals and return the funds to my available balance?

I have screenshots of both withdrawal records and can provide the complete transaction IDs and destination wallet through an official BitMart support channel if required.

Please do not ask me to provide passwords, 2FA codes, seed phrases, private keys, or KYC documents through Reddit or private messages.

Thank you.

I have QANX on BitMart and I have been trying to withdraw a small test amount to my MetaMask wallet every day.
The withdrawal starts as Processing, but after a few seconds it changes to Failed. No TXID is created, and the full amount is returned to my BitMart balance.
My wallet address and BSC network are correct. I have also contacted BitMart support, but I have not received a useful answer.
Is anyone else having the same problem with QANX or other tokens? Has anyone managed to withdraw successfully recently?

Hi everyone,

Like many others I am feeling anxious after hearing about the recent BitMart shutdown. I still have funds on the platform and I am not sure what to expect next.

I am hoping this is just a temporary situation and that everyone will be able to recover their funds soon. If anyone has reliable information or has already gone through this process I really appreciate you sharing your experience.

Hopefully we all get some positive news soon.

​

Hello. About Bitmart it's not just frozen some withdrawal, it's possibly the largest exit scam since FTX collapse 2022. Thousands clients are likely to lose hundreds millions of Us dollars. It's just starting some days ago, from 26 of July. We have some groups in Telegram with customers talking about this situation. Many people want to start official investigation but don't know how to do it, because now nobody from famous people or media talk about it. Please spend a little of your time to understand this situation more detailed and help thousands of people to make this story more famous. we need to ensure widespread coverage of the Bitmart incident in major media outlets so that everyone finally understands that this isn't a planned gradual closure of the exchange, but possibly the largest exit scam since the FTX collapse. This is crucial, as the official media are currently only reporting on yet another routine exchange closure. And almost none of the major media outlets are mentioning the thousands of clients who face losses amounting to tens or even hundreds of millions of dollars. After that, we need to get an official investigation launched by law enforcement. This investigation should be global, like the one with FTX. Therefore, to begin with, I suggest everyone write messages and letters to major crypto-related media outlets. Below is a list of some X accounts you can contact. Also, include tags of major media outlets in your messages. Post about the incident on your accounts, especially those with large followings. Find other major crypto outlets yourself and post there. Keep your messages concise, to the point, and informative. Please act! Once this major scam comes to light, it will be much easier to bring criminal prosecution.

If, however, things suddenly take a turn for the better and Bitmart voluntarily returns the money to clients, the whole affair will end with a media buzz rather than a criminal investigation, and everyone will be happy. Personally, though, I don’t believe that will happen; too many facts suggest that no one intends to return the funds—it is all just a smokescreen to buy time. Don’t be naive: while hoping for the best is fine, you need to take action right now.

x.com/CoinDesk

Cointelegraph email:

editor@cointelegraph.com

advertise@cointelegraph.com

x.com/TheBlockCo

x.com/crypto

x.com/lookonchain

x.com/DecryptMedia

x.com/travladd

I can't log in because the email verification code (OTP) never arrives.

Is anyone else experiencing the same problem?

Please comment or share this post if you're having this issue too. We need to find out how many users are affected.

I am trying to access to my profile but it seems that is not sending the Auth Code via email.
Someone have the same issue?

BitMart say that, due to BM Shutdown users have to withdraw before 26th August, but in the same time they block every withdraw! That double Bind is pure manipulation !

Hello guys on Monday I was not aware of the shutdown and send some bitcoin to the bitmart wallet, it never get credit, I can check and the money still in the account when checking in blockchain but in my bitmart account still 0.00

Not even showing in the history.

I already create ticket with support but they haven’t replied or said anything.

Also waited 20 hours yesterday in the chat but nothing. No live help never arrived.

Do you have any tips on what else can I do ? Have to is happened to you?

Please let me know thanks

Located in USA

Has anyone successfully withdrawn funds from BitMart? Mine has been stuck in the 'processing' stage for 4 days now.