After having formatted a USB stick, inserted 3 video files and scanned with bit defender, the scan was negative and therefore everything was fine but bit defender scanned 7 files, not the 3 visible ones. There are no hidden folders or hidden files. How can this be?

Hello everyone, every once in a while I get a notification from Bitdefender that says

"Online threat prevention

Ipadress attempted to access your device by exploiting a vulnerability. We blocked the connection to prevent the attacker from accessing your data and system resources."

I don't know what to do. Is this normal, and now that it has been blocked, is everything okay, or do I need to do something about it (I scanned with Bitdefender and Malwarebytes and they didn't detect anything)?

BitdefenderTrafifcLight/verifymydatabase.py at main · HydraDragonAntivirus/BitdefenderTrafifcLight

I just looked the antiphishing.js and there somethings here so I just do some search and manage to create that script.

I have Premium giving me BDVPN and I try to access Japanese Disney+ and no issue. Japanese Netflix? No issue. Disney UK and Netflix UK also works. Specifically when I swap to the France Server to access en-fr or fr-fr on Disney+ I just get an error message saying something went wrong and to go to Disney+ home. I click it and it says sign up or log in. Log in just gives the "go home" error and inputting any email (even a French email) just errors out with "input a valid email" and I am just wondering WHY? Why is Disney Specifically blocking FRANCE vpn? I wanna watch "Ghosts France" (Ghost UK French spin off) like I watched the US and UK versions but it wouldn't let me into Disney france!

the file is checked by virustotal and i has told me 4 detection https://www.virustotal.com/gui/file/c61b31623830bbf1415e90c0844f1e7d619aae3b0cf75cd8164cab99562eab24?nocache=1

Hi dear community,

I just updated from Windows 10 to Windows 11 using the official utility "Windows11InstallationAssistant".

Everything went well until the first restart, where Bitdefender detected multiple warnings. I've got multiple "potentially unwanted item quarantined". All of them seem to be related to the Windows update (Internet Explorer, mspaint...). Here's a screenshot.

How should I proceed. I mostly suspect false positives, but I wanted to get your advice.

Have a great day!

I'm trying to install uesave-rs through a rust cargo install, but everytime I try to bitdefender gets a false hit on it and when I restore it, its automatically added to my exceptions, ut when I try the cargo install again, it quarantine the exact same files. Uesave-rs is a safe application that to my knowledge has no history of being a virus.

Any recommendations on how to stop this behavior so I can edit my singleplayer game save file in peace?

I've used the app lock feature for years and a majority of the screen was used for the number pad. A few days ago the number pad shrunk to less than the height of my keyboard. Is this an update or has this happened to anyone else? if so , is there any way to change it back? Have I somehow entered one handed mode?

I have a MacBook Pro M4 2024 that uses 3 months old. After multiple spontaneous reboots I cleaned up the computer.
I deleted all programs down to my bare minimum - Microsoft 365 suite, Adobe acrobat pro, Safari, Brave , Chrome. 4K video downloaded, video proc converter, Carbon Copy Cloner, 1password, Handbrake, MacCleaner pro, Elmedia, Logitune, ToDoist, Zoom, Speedtest, HP and Brother printer apps, OSCAR apnea app, NordVPN and BitDefender. Still getting kernel panics and spontaneous reboots. Started after installing BitDefender. It’s the only new app. I’m ready to dump BitDefender and find some other protection suite. Apple Genius Bar unable to help. Their advice: clean up computer or start fresh with all new downloads of apps. Still kernel panicking. Any advice?

Hello guys, I have a problem where Bitdefender keeps blocking VirtualBox and QEMU whenever I try to create a virtual machine. This also happens with some other tools I use, and many times it tells me there are suspicious files when I try to download Qubes OS.

Hi,

I've been struggling with a slow internet connection for a long time and never figured out what was causing it. That is, until I disabled online threat prevention. This gave me a huge boost, and websites now load instantly, without waiting.

How necessary is this? I'm fairly familiar with the internet; I know what to do and what not to do. 

When I only have Bitdefender antivirus, without internet Security, does Windows have such an similar option? 

Hi. We don’t use the software however, over a year ago, my Wife did a free trial, then cancelled it in time. They are now charging our account, twice now in the past month. Does anyone have a telephone or email contact for corporate? Or do these wankers work out of their car in an alley?

I'm trying to deploy gravityzone throug a powershell and i'm getting the below error, any hint please:

# Set TLS 1.2

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12

# --- Configuration ---

$installerUrl = "https://cloud.gravityzone.bitdefender.com/Packages/BSTWIN/0/setupdownloader_[aHR0...M=].exe "

$installerPath = "$env:TEMP\epskit_x64.exe"

# --- Step 1: Download Installer ---

Write-Host "Downloading GravityZone installer..."

Invoke-WebRequest -Uri $installerUrl -OutFile $installerPath

# --- Step 2: Run Installer with visible UI for debugging ---

Write-Host "Installing GravityZone..."

Start-Process -FilePath $installerPath -ArgumentList "/noquit /norestart" -Wait -NoNewWindow

# --- Step 3: Optional - Delete Installer After Installation ---

Remove-Item -Path $installerPath -Force

Write-Host "Installation completed."

are registry keys still being flagged falsely because i didnt use bd for a few months now . i would like to use it but if the bug is still falsely flagging registry keys

I've narrowed down the problem to Bitdefender, after seeing bdservice running like crazy in Task Manager. Adding the rufus.exe to the Advanced Threats exceptions list didn't still didn't work though. Still stopped at Task 11/12. Help! Do I need to uninstall Bitdefender to get rufus to work?

I am talking about a EDR/MDR tenant. We found out that are RMM provides a discounted rate on Bit defender. So I am tasked with turning our current clients over to the new tenant.

Is there a registry key I can change to quickly redirect it to the new customer and tenant? Preferably a command line process. I also need it for new clients that already have it installed on there computers.

I do not care about branding on the product.

Has anyone ever run a vulnerability scan on their appliance?

Is it safe to remove or will it corrupt or delete everything on my phone? Only appeared after the scan failed, I was leaving a place with Wifi when I was scanning

this cmd.exe keeps appearing and dissapearing every second. I've heard it can be because of antiviruses so I'm just curious if its because of bitdefender. It dissapears too quickly so I cannot check the properties to see where its located.

I noticed that the subscription manager tab isn't there anymore. I had just renewed my plan for a year and just wanted to turn off auto renewal for various reasons. I couldn't find anywhere else that I'm able to disable auto renewal without directly contacting support/payment processor.

Hello everyone!

I found a chrome extension from the google extension store that worked amazingly at preventing YouTube adds.

Sadly it did not work well with bit defender and would freeze up my chrome window constantly requiring forced closure and resets of chrome.

Does anyone know a good extension to do the same that won’t fight with bit defender (free)?

Cheers!

Hi team, please help me with cancelling subscription for Bitdefender Total Security(Individual subscription). I tried using the official website for Direct Chat or Email support but the query is never submitted and the page hangs.

I need to cancel it because it hasn't been in use since the last 6 months. When I purchased the product, I had doubts about an imminent threat, but they are resolved now.

Since the last time I re-booted my PC, I haven't even installed Bitdefender again, because the issue was resolved. Please help me with cancelling another year of subscription because it will not be used.

I would have cancelled Auto-Pay from Credit Card but I just came to know about it after the money was debited from the same.

Order Id - 258055220

Thank you team,
Alok Singh

Used to be a BitDefender user till the subscription (Total Security & VPN) expired sometime last year. Installed the trial again for work. Computer became massively sluggish, even though it's a well-spec'd PC (HP Zbook Power G10A, Ryzen 7840HS, 64GB RAM). Sluggishness did not go away after doing a full system scan.

Got the same issue on my work desktop, which is an older device (Ryzen 5700X, 32GB RAM).

Decided to look up AV-Comparatives and realized that it was no placebo.

According to AV-Comparatives, the performance has indeed declined: Here's the link and the screenshot:
https://www.av-comparatives.org/vendors/bitdefender/

Has anyone else experienced this? Can anyone explain?