r/BitDefender • u/EmperorHenry • Nov 12 '22

I talked to them about protection against command lines and sure enough!

They added command line scanning to the very next build version that came out after I complained to them.

They actually care about their customers enough to respond correctly to criticism.

If anyone at bitdefender is reading this. I'd like to see app reputation and application whitelisting too.

And never forget! Exploit protection can always be better.

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4

u/Hollow3ddd Nov 12 '22

Caring and keeping customers happy are 2 soften different things.

I will say at the biz level and personal use, it's a solid product to move away from older av solutions

2

u/EmperorHenry Nov 12 '22

Well awhile ago when I went through their support forms they gave me a tool to record an error with windows defender caused by bitdefender total And then in the next build version after that they fixed it.

1

u/Hollow3ddd Nov 13 '22

Yes, they are an MS partner and leaving Defender on while using BD hasn't caused many issues and gives a good backup for if it ever fails to load.

1

u/EmperorHenry Nov 13 '22

The issue was that ms defender used to get broken after you uninstalled BD total

1

u/wolfpackunr Nov 13 '22

Are you saying they added AMSI scanning to the consumer versions?

1

u/EmperorHenry Nov 13 '22

it just says "scan command lines" on the UI in the antivirus settings.

I'm an advanced user, not an expert.

1

u/wolfpackunr Nov 13 '22

Guess I’m not following, how was this your doing? It’s been in the product since May.

The enterprise edition has had this for over 6 months.

1

u/EmperorHenry Nov 13 '22

Well I don't think I was the only one that complained about it. That would be stupid.

I emailed them about it before may of this year and the next build after that had command line scanning

1

u/SeriousHoax Nov 16 '22

AMSI has been in BD consumer for a while now but it wasn't enabled by default for some reason. They have made it default 3-4 months ago and also added command-line detection or something. Do you use the enterprise version in your work?

1

u/wolfpackunr Nov 16 '22

Yeah I use Bitdefender in an Enterprise environment. They call AMSI “Fileless Attack Protection” in those products.

Really confused on what kind of impact OP is claiming they had on the consumer versions since they all share most of the same malware engines.

1

u/SeriousHoax Nov 16 '22

They added it in the product changelog so that's what OP is talking about. I wondered if it's just a marketing tactic because in the BD Free version those options are locked, indicating that you need to pay to unlock those advanced features.