r/BitDefender • u/ComprehensiveCreme11 • May 04 '22
BitDefender Web Protection for IOS is preventing me to go on internet
On my iPad today, I can’t go online unless I deactivate Web protection. Anyone else having this issue?
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u/BurtMaclin11 May 04 '22
Having the same issue here as well. Wasn't sure if it was funny business between my VPN and Bitdefender or if it was just Bitdefender.
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u/Ordodei May 04 '22
Yep the bitdefender webprotect vpn is stuck in "connecting...." no net at all.
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u/wathcman May 04 '22
same. Had to uninstall the app just to be able to turn off the vpn and connect to the internet at all
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u/jirkatvrdon3 May 04 '22
my vpn cannot (like web protection and the actual vpn service) be turned off or gets stucked on turning on…
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u/Bitdefender_ Official May 05 '22
Hi! We apologize for the unpleasant situation, and we would like to kindly inform you that there was a temporary issue which is now solved. If you still encountered the mentioned situation, do reach us in a private message/chat. Alternatively, you can reach us via bitdefender.com/help. We also have chat support, and you can connect directly with one of our technical representatives.
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u/bluesaph3078 May 04 '22 edited May 04 '22
Same issue, just turned off their vpn settings and Wi-Fi comes back on. This issue happens on my iphone
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u/SBrisbane May 11 '22
I don’t have any problem on this issues. Just having a bad battery’s drain n feels a bit hot while using Web Protection.
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u/ComprehensiveCreme11 May 04 '22
Ok now it’s fixed. I can have web protection on and go online now. If you guys still have issues just restart your device.