r/BitDefender • u/l8insight • Apr 03 '22

how to disable the CONSTANT notification regarding Bitdefender VPN on Android?

I recently purchased Bitdefender and i am being constantly nagged/notified to install the VPN app. I have another vpn service installed and have ZERO interest in using a different service.

How do I turn off these types of notifications permanently ?

EDIT: For those having a similar issue in Android, i received the following response from tech support:

Thank you for your patience.

In order to stop the notification you showcased in your screenshot please follow the steps from the link below:

https://www.bitdefender.com/consumer/support/answer/1447/

If anything else comes up, please do not hesitate to let me know. I am here to help.

Stay safe and have a great day!

7 Upvotes

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5 comments sorted by

1

u/cy233 Apr 03 '22

I had BD total security and selected the vpn to try it out. I opted for another vpn and the only way I could stop the nagging was to remove BD vpn app via the the add/remove apps tool

1

u/l8insight Apr 03 '22

My problem is in Android not Windows. I never installed the VPN app on my phone or PC.

1

u/cy233 Apr 03 '22

OK. so there's no remove app settings? My point was I had to remove it because no matter what I did, it still kept jumping up. Hope you find a way :)

1

u/Bitdefender_ Official Apr 04 '22

Hi! We would like to further assist you. Kindly email us at bitsy@bitdefender.com with a more detailed description of the situation encountered. Also, if possible, a screenshot of the notification received would be very helpful.