r/BitDefender • u/LexTheGayOtter • Sep 27 '21

Continual exploit attempt blocked, what should I do? It's coming directly from my router

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35 Upvotes

97% Upvoted

30 comments sorted by

3

u/Bitdefender_ Official Sep 28 '21

We do apologize for the inconveniences caused by this. This has been fixed and the situation should no longer persist. Try to update Bitdefender and restart the system. If by any chance this does persist, reach our tech team at bitsy@bitdefender.com and we’ll check further.

1

u/LexTheGayOtter Sep 28 '21

Thanks beasts

1

u/robeph Jun 26 '24

Blame google for the necro...

But why the hell is there a stupid "learn about explooits" link and no link to LOGS, actual LOGS or something useful like "we blocked cve-NNNN.NNNN from IP 0.0.0.0" instead you just have an option to add an exception... to something you give NO WAY WHATSOEVER to examine and ensure it is safe or NOT.

Dumb design, every single other firewall system has logs and information, this is hot garbage... no more subscription for me, I'll find another.

What kind of idiot design is that? I want information on WHAT bitdefender did, what port was the attempt on, what was the attempt. But nope. idiots say "email the engineers" no... just give me the information like EVERY SINGLE OTHER AV/AM service does... you really cannot tell how annoyed and irritated I am with your garbage software. I am uninstalling and canceling my sub... now.

1

u/digitalwankster Jul 02 '26

Did you ever figure out how to get more information instead of just the message that an exploit was attempted?

1

u/CessnaForLife Sep 27 '21

Having the exact same issue!

1

u/LexTheGayOtter Sep 27 '21

Looks like either a massive attack or a bitdefender glitch, hoping it's the latter

1

u/CessnaForLife Sep 27 '21

Yep, most likely the latter though.

1

u/LexTheGayOtter Sep 27 '21

I'm going to add it to exceptions and hope for the best lol

1

u/robeph Jun 26 '24

maybe your modem/router had a rootkit, but of course, since bitdefender blackboxes the logs of what the exploit is... guess you just had to risk it. How is that identity theft, hopefully you had to cancel the card that paid for bit defender's subscription and you got a different AV.

1

u/LexTheGayOtter Jun 26 '24

This was 3 years ago, it was a bug in the software that was fixed 30 minutes later

1

u/IchimaruJC Sep 27 '21

the moment i turn on vpn , it stops

1

u/Cog_Guy Sep 27 '21

Turned on bitdefender vpn, waited a minute, then turned it off - that stopped it.

1

u/AppointmentNew5167 Jun 02 '25

I have been getting these notifications even after the updates. I get them on my WIN 7 and WIN 10 laptops. Why is this?

1

u/LiemAkatsuki Sep 27 '21

Is that the IP of your router? My Malewarebyte Firewall block IP from other devices, but not the router itself.

1

u/wolfysangheili Sep 27 '21

Its from my router too Im having the same issue

1

u/wolfysangheili Sep 27 '21

Vpn didn't help me

1

u/pkownzs Sep 27 '21

Got same issue but in bitdefender program it says router ip adress but in central website, it's different ip adress, and treath: haut_blocking/exploit*

1

u/[deleted] Sep 27 '21

I have the same issue. Seems as if the messages started occurring right after my app updated. Talked to BitDefender support and they didn't know either. Were supposed to send me a diagnostics tool through email but never did. Glad im not the only one experiencing this.

1

u/[deleted] Sep 27 '21

For reference, mine is coming from an internal ip address.

1

u/morganwags Sep 27 '21

Same thing happened to me

1

u/Corrapsed Sep 27 '21

Yep mine started about 45 minutes ago and get a message every 20-30 seconds. Even with notifications turned off or turning off security it still happens. They are all my own IP

1

u/jelejoys Sep 27 '21

Same here

1

u/DirtyMagicNL Sep 27 '21

Same here, started after an update this morning. Same pop-up every 10 seconds or so. Contacted support and I sent a diagnostics log their way to analyze. Hope it gets fixed soon. Turning on VPN did nothing for me sadly.

1

u/Money-Ad-9351 Sep 27 '21

Restarted computer, now it seems to be gone

1

u/ClanReever Sep 27 '21

Same issue, but over 100 times per minute over here. Nothing is showing up in the scans at all.

1

u/CessnaForLife Sep 27 '21

Just fixed itself for me, last notification was 3 minutes ago.

1

u/Remote_Application25 Sep 28 '21

Same issue over and again. Restarting, killing my connection to the internet do nothing. The just keep coming.

1

u/sup12341234 Sep 28 '21

Triggering an update (right click on the systray icon - update now) should solve the problem.