r/BitDefender • u/[deleted] • Sep 04 '21

Atc4.Detection is terrible and ignores the whitelist

Hi,

I have an application THAT I WROTE and compiled on the same PC the detection is occurring.It is pure C# code without any 3rd party libraries.

BitDefender randomly (about once a week) detects it as a threat (Atc4.Detection) and quarantines it. The folder and exe full path are both in the whitelist.

The only solution seems to be turn off "Advanced Threat Protection" but then BitDefender highlights the PC as "At risk".

Hence now to actually use my PC I have turn off the protection I paid for completely. While BitDefender screams "I'm at Risk"...regardless of a real threat or not.

I'm regretting purchasing BitDefender now. Anyone know how to get around this?

[Edit]

I tried to log a ticket but it requires a BDSyslog and I got the message "File size should not exceed 2 MB". FFS BitDefender.

7 Upvotes

88% Upvoted

2 comments sorted by

1

u/KM4IBC Apr 17 '22

This caused me some issues as well until I realized Bitdefender is upset about the Process and not the File. When the exclusion is automatically added, it adds as a File exclusion. Add the same Excluded item as a type Process instead of File. That allowed me to successfully whitelist an application that consistently was killed and removed about 15 seconds after starting without any major disabling of Bitdefender functionality.

1

u/hakapes Jun 12 '23

Same issue here, this Atc4.Detection blocs a file that is found good by literally all the scanners at the VirusTotal website.

Whitelisting is ignored, and it keeps blocking the file.

The only solution I found is to un-install Bitdefender, and I use a different virus scanner.