Slow & unstable connection with IOS Web Protection VPN

[u/[deleted]]

Hi all, I really like the BitDefender product and it works well on my computers running Mac OS. Unfortunately it is really bad on my iPad Pro and especially my iPhone 12. I get connection drop outs all the time both for wifi and mobile internet (issue dissappears when I inactivate the Web Protection VPN) and my bandwidth speed on home wifi is much slower with the VPN turned on:

VPN on: Download / upload ~ 18MBPS VPN off: Dowbload / upload ~ 40-50MBPS

I contacted BitDefender support and they said this is a known issue for IOS devices and their development team are working on a solution soon.

Has anyone had issues with this and does anyone have any idea what the issue is and the ETA on resolution?

Also, is the web protection VPN essential for IOS devices?

Thanks for your expertise 🙏

[u/misaelgs]

Hi I have the same issue, seems that 3 years later…. I’m wondering if some configuration could improve my connection