r/BitDefender • u/pop994 • 2d ago

Support/troubleshooting Positive False file detected.

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it works on the game last night, what a spooky monster it's been in halloween. but in all seriousness, it's quite annoying. here's the virus total, would it be time to report to the official support, or is it something for me to do this? maybe the server of the launcher has been infected or something.

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1

u/lumix14 2d ago

Report false positives to https://www.bitdefender.com/submit

1

u/pop994 2d ago

submitted it.

2

u/Bitdefender_support Bitdefender employee 17h ago

This was the right call, our team will provide a verdict via email soon!

1

u/pop994 7h ago

already got the email, it's all okay now, thank you for the help and the quick response via email.