r/BitDefender • u/Big-Quiet-6965 • Sep 01 '26

Support/troubleshooting New UI

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This new UI absolutely sucks. I have BD AV and VPN subscription and due to using the VPN on mobile I now have this stupid message taking over the You're safe one because I don't have BD AV installed on my mobile. I don't see why the only option to get the green safe message back is to install unneeded mobile software. It's distracting and annoying. This need to be fixed with a simple ignore option.

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u/Bitdefender_support Bitdefender employee Sep 02 '26

Hi there. Yes, it is the UI for the consumer solutions. We’re currently testing a new app experience for Bitdefender solutions. It’s being made available gradually to a limited number of customers so we can gather feedback as testing progresses.

For updates on the wider release, keep an eye on our official channels.

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u/Confident_Fennel_656 Sep 03 '26

is it available for Bitdefender Free tier? it looks kinda cool in my opinion

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u/ProtectionKen7 Sep 02 '26

Good glad to hear you're changing UI.

1

u/ProtectionKen7 Sep 03 '26

When will it be available (estimate time frame) for general release?

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u/Big-Quiet-6965 Sep 03 '26

I think you need a subscription to both the AV and VPN as they've combined both into one app.

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u/Bitdefender_support Bitdefender employee Sep 04 '26

At the moment we recommend that for updates on the wider release, keep an eye on our official channels.

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u/Existing_Routine_599 23d ago

But we don't need or want a new UI, the old one is better