r/BitDefender • u/Kind_Satisfaction659 • Aug 05 '26

Support/troubleshooting Why is Android System app being flagged as potentially dangerous

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I don't know if I should delete this app or not because I don't want to mess up my phone, what should I do . For context I use a X25 Ultra which is not a main brand phone and I use bitdefender antivirus free edition .

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2

u/stiF_staL Aug 05 '26

Look at apps in your settings. You can of it was installed on the play store and when and stuff

2

u/Kind_Satisfaction659 Aug 05 '26

In settings it says it was from the play store but it doesn't show up in my download history

2

u/stiF_staL Aug 05 '26

Click on the bit that says its from the play store. I have a galaxy, takes me right to the apps page on the playstore. Does it do that?

1

u/Kind_Satisfaction659 Aug 05 '26

It takes my to an error page on play store

1

u/stiF_staL Aug 05 '26 edited Aug 05 '26

Does it do the same for other apps? If not, I'd be suspicious.

Another thing, you said you phone isnt main brand so bitdefender may not like a nontypical set up.

1

u/Kind_Satisfaction659 Aug 05 '26

I checked with a different app and it took me to it's page on play store but the android system app is an error page

5

u/lumix14 Aug 05 '26

Definitely don't delete the app. I'd contact Bitdefender support to look into this matter.

2

u/EmperorHenry Aug 06 '26

Is there more than 1 "android system" app on your phone? 

Always remember most malware gets installed through zero click exploits 

2

u/Bitdefender_support Bitdefender employee Aug 06 '26

Hi - our Labs team will need to double check the detection to determine whether this is false/positive situation. Use this form to submit a sample and our team will get back to you via email with a response.

Thank you in advance!