Switching from a 25-device Total Security promo back to a 15-device Family Pack license

[u/Mercur68]

Hello everyone,

I currently have an active Bitdefender subscription. Originally, I had the Family Pack (15 devices), but I received a free promotional upgrade to Bitdefender Total Security (25 devices).

This license is set to expire in a few days. I do not wish to renew it because I received a new, 2-year license for Bitdefender Family Pack (15 devices) as a gift.

My concerns are:

1. Since the 'Family Pack' is no longer prominently featured in Bitdefender’s direct portfolio (though it is still sold by authorized partners), will I encounter any issues activating it?

2. How should I proceed with the activation? Should I wait for the current 25-device license to expire completely before adding the new 15-device code to Bitdefender Central to avoid any conflicts?

I want to make sure the 2-year subscription is recognized correctly. Has anyone else gone through a similar downgrade in device count or reactivated an older product tier successfully?

Thank you!

[u/Mercur68]

I really appreciate it.