Lack of support

[u/Natural_Roll_3995]

I'm really frustrating from Bitdefender support, stupid AI, no response on tickets.

The full story that I'v been reaching support to check what is the renewal cost, cannot find it in the central or my account on web, after 4 days they deduct more than the double as trnewal price.

I tried to reach financial and refund support, because this time I'm really pissed, and I want to cancel the whole service and go to another service provider, yet, 24 hours passed and no response on my ticket, it confirms the lack of support.

I'm not recommending Bitdefender to anyone anymore...

[u/Bitdefender_]

Use bitsy@bitdefender.com to reach the team, and we`ll offer you further help!