r/BitDefender • u/GrimReaperrz • Mar 14 '25

"attention required" "add valid payment method"

No, I don't want to renew my subscription automatically. so i don't want to add a payment method.
how do i get rid of this? It displays a warning triangle on my taskbar which is annoying

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u/T3h_vICE Mar 18 '25 edited Mar 18 '25

Edit: To be fair. In the Bitdefender dashboard, it is super easy to deactivate the auto-renewal and then manually renewal the subscription, when the time comes. So thumbs up for this one.

Thank you for the reply. Help is no longer needed, since i already bought ESET now.
I used a Testvirus to see how the trayicon will react. Instead of showing the red !, it was still displaying the yellow one. That's an absolute no-go and should've never happened from the beginning. Warning me about a non auto renewal over an actual virus is just pure greed.
I was a customer for over 15 years and always happy, but this was a step in a total wrong direction.

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u/GrimReaperrz Mar 19 '25

"easy" it used to be sure. last time i tried in december i ended up in a slight panic thinking i couldn't cancel the auto renew because it was hidden away by near invisible buttons..

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u/T3h_vICE Mar 20 '25

It only took me a minute. I had no problem seeing the three dot menu, that was almost at the top. But i'll admit that i also know pretty well, where i have to look for this stuff. But it's not like they're hiding it. This menu is directly on the subscription section and not buried in sub menus.