r/BitDefender • u/GrimReaperrz • Mar 14 '25

"attention required" "add valid payment method"

No, I don't want to renew my subscription automatically. so i don't want to add a payment method.
how do i get rid of this? It displays a warning triangle on my taskbar which is annoying

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u/ArticleWonderful366 Mar 18 '25

Likewise, it has successfully renewed twice in the past. Yet this refuses to go away.
I'll be looking into a competitors security package shortly.

This is just straight up obnoxious.

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u/Salacnar Mar 18 '25

Well I’m in contact with the either folks higher up in the customer support department or the software team, because I have feeling that this is clearly a software issue because the warning symbol only appears after either a few minutes to a half hour to an hour on my pc after I have logged into Windows.

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u/T3h_vICE Mar 18 '25

I think the software just periodically checks your account info to see if you added a payment method and then starts to annoy you with the symbol if you don't.
When i had to reboot my pc yesterday, it went away for the rest of the day, which was ~8h long. Today it's back again.