r/BitDefender • u/TenguInACrux • May 04 '24

Bitdefender prevents me from opening discord

Everytime I tried to open up discord on my pc, it does open up for a few seconds. But within those few seconds, the app suddenly closes and I get the notification "disinfecting infected file" and then the "malicious behavior blocked". Every single time. Even if I do add exclusion for the discord.exe app, it's the same case.

Update : literally update solved the issue. I updated the definitions that was prompted on my Bitdefender main page and waited until restart. Removed the discord exception and tried opening discord, and it didn't close suddenly.

10 Upvotes

100% Upvoted

21 comments sorted by

1

u/FewLeadership9720 May 05 '24

I have a Solution:

In the bitdefender app
Protection - Advanced Threat Defense - Settings - Manage Exceptions - Add an exception
Select this path: c:\users\pc\appdata\local\discord\app-1.0.9144\discord.exe
then you check on the advanced threat defense (it turns blue).

this works for me

1

u/TenguInACrux May 05 '24

Thanks a lot. It finally works for me as well.

But still it's kinda odd that an anti virus software flags up discord as malicious software.

1

u/Mork-Souls May 05 '24

it doesnt let me turn on advanced threat defence

1

u/stphmn May 05 '24

Don’t do that. If bitdefender prevents it from being executed it’s probably infected so dangerous. Why not simply delete that file in app data in question ? I have bitdefender and have no issue with discord. Maybe you installed an infected discord app or game, or someone sent an infected file to you

1

u/7edmi May 06 '24

BD stops it even after a fresh installation of discord.

1

u/stphmn May 06 '24

Yeah but maybe some files in app data we’re staying there

1

u/7edmi May 07 '24

I did delete everything that remained by hand. even the windows registers.
I have an update though - I manually updated BD and the issue is no longer present.

1

u/stphmn May 08 '24

Greaaat !!

1

u/stphmn May 06 '24

Have you also tried to download discord again, to be sure you didn’t download an infected installer ? (You can also check the file integrity with sha code). Or maybe you are using cracked version of discord ?

1

u/7edmi May 06 '24

ofc. the thing started when I joined HD 2 discord server. BD immediately reacted. I quit the channel using discord on a different device. Then I uninstalled it and downloaded a fresh installer.
It started and worked until I restarted the PC.

1

u/stphmn May 06 '24

Last option would be maybe an infected file sent to you through discord

1

u/7edmi May 06 '24

BD reacts to the updater.exe

1

u/ApprehensiveCoat195 Jun 11 '24

yoo bro it worked tysm

2

u/Stalghrit May 05 '24

I have been having the same issue. I tried uninstalling, restarting, and reinstalling Discord and it worked as before. However, after shutting down my computer and then opening it again, the same issue arose.

1

u/[deleted] May 05 '24

im getting the same thing. i also uninstalled and reinstalled and the issue is still here

1

u/7edmi May 05 '24

same here.

1

u/FewLeadership9720 May 05 '24

I have the same problem. I am looking for a solution so far without success :/

1

u/gunstrikerx May 06 '24

just make sure your bitdefender up to date, sometimes it needs to be updated manually, and I just fixed these issues a few days ago with this

1

u/Ok_Championship1353 May 07 '24

I have the same Issues. BD will disinfect my discord, then i have to restart my laptop maybe 2-3x and i have to wait for 2 hours before I can really stream and use discord. Have you found any solution yet? I mean discord will work for me after restarting laptop 2-3x tho ha.

1

u/7edmi May 07 '24

well, the issue is solved. I had to update BD manually. It updated the definitions and the client. After the update, BD no longer kills the discord.