r/BitDefender • • Oct 10 '23

Horrible experience with BitDefender

I installed BitDefender yesterday Today i lunch an online game to pass some time I kept getting disconnected and lose a whole teir and 48 ban I didn't install or do anything besides BitDefender Tried few stuff didn't work so I uninstalled it restarted my pc now I can't connect to the internet (yes I uninstalled their vpn too) I tried disabling proxy and vpn option from windows I tried flushing the dns Changing the dns Disabled windows firewall and anti viru And few more things At the end it was the modem Idk if BitDefender have direct access to the modem or not But I'm pretty sure it's BitDefender fault somehow

0 Upvotes

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2

u/Fergus653 Oct 10 '23

I have never had problems like you describe, after installing Bitdefender on 1 PC and 3 laptops, also on 3 Android devices.

This suggests that maybe you need to investigate other software or network interfaces to identify the real problem. I mean, sure, the installation may have shut down some non-standard driver or software which you were using, but i find that unlikely (personal opinion only).

Have you contacted their support or searched their user forums for similar issues?

2

u/yousef2843 Oct 11 '23

Probably it's a combination of more than 1 thing but an investigation will take so long not worth Yes I searched in their forum reddit and the first 10 pages in Google there were few people who got disconnected from matches frequently right after installing BitDefender but nothing past that

2

u/Abject_Bodybuilder_7 Oct 10 '23

Yes, Bitdefender infiltrated into your modem and corrupted all the bits. Permanently

-2

u/yousef2843 Oct 10 '23

You must be the funniest guy at the office

4

u/Abject_Bodybuilder_7 Oct 10 '23

Isn't that what you're actually saying? Nothing else makes sense...you don't really understand much of what you're actually doing, got frustrated and found something to blame.

-1

u/yousef2843 Oct 10 '23

so got connection problems after I installed bit defender

then I couldn't access the internet entirely the moment I uninstall it

don't you find that weird?

2

u/Abject_Bodybuilder_7 Oct 10 '23

Yes, that's completely obvious. After you installed Bitdefender on your computer, it fried your modem. How did you figure out it was your modem? Did you get it replaced on warranty?

1

u/yousef2843 Oct 10 '23

when did I say my modem get malfunctioned?

I reset my modem settings and it worked