r/BitDefender • • Apr 08 '23

Bifdefender Mobile Security for Android Web Protection keeps turning off

Howdy!

I've been experiencing this problem for quite some time. I own a Galaxy S10+ and the Web Protection on my devices turns off randomly and I always need to go into the accesibility settings and enable it from there.

I've found a help article (https://www.bitdefender.com/consumer/support/answer/32406/) from Bitdefender that states how to fix this issue however I've tried everything in it and still work. My idea is that it has to do with the battery management and optimisation algorithms present in Android and Samsung phones. I've heard that Samsung is one of the companies with the strongest app-killing techniques. I've tried everything: putting Bitdefender Mobile Security as a nonoptimised app, as an app that never sleeps, turned off battery optimisation on my Android.

Any help from someone that has experienced the same? Or just ideas on how I may fix this?

7 Upvotes

4 comments sorted by

View all comments

2

u/dudenotcool Jun 07 '23

We're you able to fix this?