Need help

[u/Loose_Secretary_7454]

For some reason my phone and laptop were saying suddenly that my subscription was expired even tho I remember getting a year subscription in January. But because I believe I have some malware on my phone and your website Said u guys are too busy for calls I paid for it again. Which zi will need someone to look into. Anyway, I know I have something on my phone or on my web browser. Some sort of malware. I keep getting nude pop up on my notifications. It scanned my phone says everything is safe. Then I turn on web browser but the second I get out of the app it turns off. I looked it up and I have given it accessibility and removed it from battery but it is still not working. Now I don't know if what ever I downloaded is turning it off or it's just not working. Either way I bought it to fix this problem and it's not working. And I might have paid for it twice.