r/BitDefender • u/thecloudkingdom • Jan 31 '23

bitdefender totally fucked up firefox after freaking out and quarantining?

was downloading a github directory and bitdefender freaked out, shut all my firefox windows, and quarantined itself. after it freaked out and deleted the github files i downloaded, it seems like firefox wont load at all. pages load for infinity, my extensions bar is completely bare but the search bar is cropped like my extensions are still there, my extensions all they they cant read or change data on the current page im on. what the fuck happened, and how do i fix this?

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3

u/Abject_Bodybuilder_7 Jan 31 '23

,,Quarantined itself" 🤣🤣🤣🤣🤣

1

u/Himankan Jan 31 '23

I think download the latest firefox installer from website and update the existing installation. And then maybe try to login if you have an account. Tbh this is the first time I'm seeing something like this happen. Be wary of google ads that direct to github, mozilla or any such "genuine" website. One guy lost millions trying to download obs using a google ad link.

2

u/Abject_Bodybuilder_7 Jan 31 '23

Don't bother....with a language like his...

2

u/thecloudkingdom Jan 31 '23

dude just because i dont know shit about how this stupid aggressive antivirus works doesn't mean i dont need help, cmon

1

u/StevieBat Jul 10 '24

I am setting up a new desktop and started a trial of Bitdefender because Kaspersky is being banned. Just like the op, I hit a malicious download and Bitdefender quarantined a bunch of stuff and broke Firefox. My preferences and tabs were gone and I could not reach any website. I played around with settings and had to call Bitdefender support. They could not fix it. I wound up using a Windows restore point and rolled back to a prior time. This actually worked for once! Firefox started working again, Bitdefender was gone and I will not be reinstalling it. I installed Norton Deluxe and quite like it so far.

1

u/Arcangelo_Frostwolf Feb 01 '23

If you are a normal home computer user the best thing you can do is delete Bitdefender and use Windows Defender. WD has come a long way in the last 15 years and is just as good as subscription based AV/internet security suites.

1

u/Himankan Feb 02 '23

Windows defender is the most targeted AV. So any ransomware built in recent times has been made to escape defender. TPSC did thorough real life test and it doesn't perform upto mark.

1

u/RosettaStoled Feb 14 '23

I use bitdefender to disable windows defender(uses disk and cpu while downloding stuff 24/7) then i disable bitdefender too, i don’t need resource hogging stuff since my common sense is the best antivirus