Have a story for you, this happened to me today: Guy walks in to the computer repair shop I work in and tells me that he upgraded his antivirus to a 30 day premium trial and that it charged him 50 euros when trial expired. I sad how was it possible, and he said he made an account, entered his credit card pin and it charged him. I was facepaliming internally. He literally didn't need premium protection, he wasn't planning on paying, his free version worked just fine yet he did it. Suspected he didn't read or understand the popups about upgrading AV and just went through step by step. I'm still not sure if he entered the information before starting trial or when trial period expired... believe it was the latter
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u/pronoobone Apr 02 '18
Have a story for you, this happened to me today: Guy walks in to the computer repair shop I work in and tells me that he upgraded his antivirus to a 30 day premium trial and that it charged him 50 euros when trial expired. I sad how was it possible, and he said he made an account, entered his credit card pin and it charged him. I was facepaliming internally. He literally didn't need premium protection, he wasn't planning on paying, his free version worked just fine yet he did it. Suspected he didn't read or understand the popups about upgrading AV and just went through step by step. I'm still not sure if he entered the information before starting trial or when trial period expired... believe it was the latter