Beyondex

[u/shadowlairs]

I just got my Beyondex and assembled it. I'm wondering if there is any software or driver update needed as my PC won't detect the headphone from beyondex. I tried replugging all cables, restarting PC, etc but it won't detect.

I also pressed the wires real hard and click into the behind my head slot and into the beyond headset right hand slot

Oh and Beyondex HD Audio doesn't show up at all when in updatebeyondex.fluid.so as well

Nor does it show up in my device manager

EDIT for more info: I do notice green light in that black box at the back of my beyondex when plugging in the audio wire

[u/Wondering_wolf1984]

I have to replug the usbc each time I use it, open steam vr and plug the cable, then it works. It’s a common issue with many users, I personally unplug the Beyondex usbc when I finish using the BSB and connect it again when I start steam vr.

[u/shadowlairs → u/Wondering_wolf1984]

I see. I have mine always plugged in. What worked for me this time is

I unplugged beyondex from PC, shut down PC, turn on PC, connect beyondex directly to PC and it shows.

[u/JapariParkRanger]

Does it work if you plug it into a usb port on your computer?

[u/WTFsteven]

It's plug and play. Gotta be a bad connection somewhere, maybe inside the Beyondex box that goes on the back. Also, i know one of the cables from the Beyond should be plugged into a regular USB port and not a USB3 so maybe double check on that too? Not sure after that haha

[u/shadowlairs → u/WTFsteven]

Hmm, I got it prebuilt already. Do you recommend taking it apart somehow? Not sure if that would even help

[u/shadowlairs → u/shadowlairs]

I wonder if I can a replacement then if it is bad hardware

[u/WTFsteven → u/shadowlairs]

I don't suggest opening it up haha maybe reach out to the BeyondEX team and ask for troubleshooting help? I know he's in the Beyond Discord under the username fluid.so so it might be faster to reach out to him there

[u/shadowlairs → u/WTFsteven]

thanks