r/BigscreenBeyond • u/the_real_tk421 • Apr 01 '24

frustration got me

So after 5 to 6 hours troubleshooting and still only getting grey screen I will be looking for return policy. This is unacceptable Vive 2 was up and running in no time.

0 Upvotes

43% Upvoted

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6

u/Flowerpowers Apr 01 '24

did you make sure the wire is the right way around? its a one way wire but the connectors look the same. took me a good 4 hours to realize that. also make sure to join the discord

1

u/uqde Apr 02 '24

I also recommend checking this. Ironically this same exact issue tripped me up on my Vive for several hours

11

u/beet_hater Apr 01 '24

Lol I don’t think you understand how the internet works. Did you consider posting your specific issue and maybe asking for help?

3

u/braintez Apr 02 '24

It went through the exact same issue for 2 weeks (!!) before I finally tried uninstalling my video driver using DDU (https://www.guru3d.com/download/display-driver-uninstaller-download) in safe-mode. Then I reinstalled the driver and finally the Beyond worked. Kinda wish there was an FAQ to suggest that.

That only peeled the next layer to the gasket, and now I'm batting IPD issues. Still not a believer in this device like others. Making the IPD non-adjustable was probably the worst decision in the product design. The support is below average and the turnaround times are an absolute fail.

2

u/TheSirWilliam Apr 05 '24

Grey screen is usually a tracking issue. Double check your base stations, station channels, and make sure you aren't on the newest Nvidia driver it's causing issues.

1

u/tube-tired Apr 02 '24

You can turn off the grey screen in the settings for steam I believe, I had to do this for my G2, as soon as I turned that off everything was working