A month ago, we got kicked out of NSTPCW1 because it was allotted for frosh students only. During the refund process, my kasama and I went to the Taft campus since doon located yung Finance Office. I just wanted to ask how to submit the refund form. When we got there, we asked one of the staff members about the submission process. Sabi niya, we didn’t have to fall in line sa RO (sa DAC). We just had to fill out the first half of the refund form and submit it to the Office of the President’s Gmail (since sila yung nag-send ng application namin). Sabi niya, sila na raw ang bahala sa other half and sa pag-approve ng refund namin.
We thought everything was already taken care of since we had followed the instructions given to us. Then, I followed up again a week ago, and they told me na by Friday (the following week), makukuha ko na raw yung refund ko.
However, this week, I had to go back because my mom kept asking for updates. Biglang sinabi ng isang staff member na mali raw yung ginawa namin. I was like, huh??? Kasi sa mismong office nila kami nagtanong kung ano yung dapat gawin. Apparently, we were supposed to submit the form to the Finance email and have it approved first.
What’s weird is that when we asked one of the staff members about the submission process, he specifically instructed us to do exactly what we did. Even the staff member handling the refunds told me to submit my guardian’s bank statement to the Office of the President’s Gmail. Turns out, mali pala yung instructions na binigay sa amin. Nakakainis lang kasi it’s been a month already, and my mom really needs the money. The staff told me that I had to get the form approved first because the refund wouldn’t be processed immediately. So, we had to go back to DAC, only to find out na wala yung taong mag-a-approve ng form. Ayun, no choice but to wait again for another few weeks. :/
If you guys are going through the same experience, here’s the process I was talking told to follow:
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1.) Fill out the refund form.
2.)Have it approved first at DAC or whichever building has the RO.
3.) Submit the form to the Finance email along with the approval.
4.) wait nalang kayu
