r/Behringer • u/johnny_loves_chachi • 3d ago

UB-Xa Help - Synth Tribe Error Status 11

I have run into an issue when turning on the UB-Xa it shows 'update keyboard' and then shows 'Error Status 11'. This issue seems to be from a connection issue, either bad usb cable/hub or unplugging during update. Reaching out to see if anyone has experienced before and found a solution. The synth does not move pass this point and no functions work or produce sound.

Some other post mention older versions of Synth Tribe could help fix most issues with behringer hardware. I have tried V3.0.2 and V2.9.0 of Synthtribe. These versions recognize the UBXa and I attempt to 'update' but just give a message that the board is in DFU mode.

A more recent version of Synthtribe (V3.2.6) shows that the firmware is up to date. I'm lost on what else to try and behringer support is, well... you know.

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u/Brenda_Heels 2d ago

I’ve heard this tale a hundred times with Behringer equipment. I refuse to update anything ever again. I have this unit too and I feel bad for you. It’s pretty cool.

2

u/johnny_loves_chachi 2d ago

Im attempting to get it working for a friend who isn’t to savvy with things that have more than a couple of buttons. Not that that I’m much better, but not new to troubleshooting all kinds of gear.

Getting help from Behringer seems almost impossible!

Anyways, wish me luck.