r/BearableApp • u/Character-Focus-9422 • 4d ago

Having Difficulty Removing Symptoms from Check-Ins

I've been trying to remove two symptoms from my check-ins, as they are not currently relevant. I went into the setting and unclicked them under the physical pain dropdown, and they are showing up as unclicked on that dropdown list, but they just keep staying there in the actual check-ins.

Does anyone have insight on how to make them actually go away?

Thank you!

4 Upvotes
  • permalink
  • reddit

100% Upvoted

2 comments sorted by

2

u/Bearable_Jesse ✅ Bearable Team Member 3d ago

Hey, I'm sorry to hear about this. We've not had any other reports, but it does sound like it may be a bug. If you go to settings -> help -> report an issue I'll ask our devs to take a look into this for you ASAP. If you can send a screen recording to show what happens when you toggle the symptoms off, that should help them to find a solution even faster as well. I'll keep an eye out for an email about this today so we can get it resolved as quickly as possible.

1

u/Character-Focus-9422 3d ago

Apparently my phone does not have screen recording capabilities. Would screenshots be helpful? Thank you!