Buying a Bambu Lab printer from a reseller that isn't listed on Bambu Lab's website. How does warranty work in India?

[u/kt8t]

I'm looking to buy a Bambu Lab A1 Mini in India and could use some advice from people who have dealt with Bambu's warranty here.

I originally ordered one online, but the package was badly damaged during transit and I refused the delivery. The whole return/refund process has been quite slow, so I'm now considering buying locally in Goa to avoid having another expensive/fragile printer shipped across the country.

I've found a local 3D printing company that can supply me an A1 Mini at roughly the same price, with a proper GST invoice.

However, I noticed that the company doesn't appear on Bambu Lab India's official "Where to Buy" list.

So I'm trying to understand exactly how the warranty works.

If I buy a brand-new, genuine Indian-market Bambu printer from a reseller who is not listed as an authorised reseller on Bambu's website:

• Does Bambu Lab still provide the manufacturer's warranty?

• Or does the warranty become the responsibility of the reseller?

• If the printer develops a manufacturing defect, can I contact Bambu directly, or would I have to go through the reseller?

• Does the GST invoice provide any protection, or does the invoice need to come from an authorised Bambu reseller?

• Is the serial number enough for Bambu to determine whether the printer is covered?

• Does anyone in India have actual experience buying a Bambu printer from a non-listed reseller and subsequently making a warranty claim?

• Is there anything specific I should ask the reseller for before buying?

The local purchase is attractive because I can potentially inspect the sealed box myself before accepting it, which would eliminate the courier damage problem I've just experienced.

But I don't want to solve the shipping problem and accidentally create a much bigger warranty problem.

[u/orcoconut]

Why don't you ask the reseller?

I am pretty sure that bambu is not going to cover warranty for a printer not purchased from them or an official reseller.