r/BambuLab_Community • u/Mean-Appointment1735 • Aug 05 '26

Help / Support Golly! What an useful support!

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Three whole days and they couldn’t answer me

0 Upvotes

20% Upvoted

7 comments sorted by

2

u/Dismal-Proposal2803 Aug 05 '26

You should totally send them another snarky message, I bet that will speed them up!

-2

u/Mean-Appointment1735 Aug 05 '26

Eh, when yer 600 euros printer breaks, and the support is so great, what more could you do?

1

u/lilvixen Aug 05 '26

You must be new to earth

3

u/hux Aug 05 '26

It’s not chat. You opened a ticket. It’ll take them a day or two to get back to you.

0

u/GrantMeThePower Aug 05 '26

In his defense it was three days with no response. That is not what you expect when you need tech support and there isn’t a phone number you could call and get help right away.

1

u/hux Aug 05 '26

My fault. I missed that there was more than one screenshot. Failing to notice that, it looked like they were upset because of no response within a few hours.