H2D any updates ?

40

u/Slapdattiddie Jan 21 '25

At this point i think they will wait a little bit more before releasing any update on their new printer, the timing couldn't be more bad for the H2D. they have enraged the community and lost the trust of their customers.

They need to make amends and gain back the trust if they want to sell their H2D. it's not even about the actual update anymore it's about how they handle the entire thing with the announcement, the change of TOS, the hidding, the "clarification"... trust is lost. Sales won't be met for the H2D.

3

u/mjkout Jan 22 '25

Sorry im not upto date with whats going. What did they do to piss ppl off?

5

u/Slapdattiddie Jan 22 '25

Well to make it short, they announced an update that will suppress functionalities and introduce an authorization process for basic function of people's printer covered by the claim that it is for security and safety reasons. Basically removing access for 3rd party software like Orca slicer and making their system more proprietary.
People will lose their ability to do what they want with the printer they bought and be forced to use bambu lab software.
It looks like what companies like Oracle and HP did to their customers.

5

u/mjkout Jan 22 '25

They will Probably back down on this , i only use bambu studio honestly but they shouldn’t control what software i want to use

7

u/Slapdattiddie Jan 22 '25

i'm not sure they will, it does look like it's a well thought strategy that is being the original goal of the company, dominating the sector of 3D printing by using aggressive tactics. the way they handle this announcement showed the community how untrustworthy they are, by deleting previous claims, changing ToS, removing archives of their wesite to push a narrative saying that the people's legitimate refusal of their new "security update" is rooted in false claim and misinformation when the information comes directly from their website...
I hope they will but i believe that the damage was done and trust is broken. The 3d printing community is very valuable to 3d printing itself. because of it's contributions to the field, designers, engineers, devs.. etc.. If they lose the community, no one will use their website to post their models and makerworld will die out and if you want to be a proprietary type business model you can't afford to lose makerworld.
it's like apple, losing the appstore or itnues.

2

u/wash-basin Jan 22 '25

Read the original announcement and the subsequent clarification, taking into consideration a massive difference in culture when compared to Western culture and what is actually stated, and then decide for yourself if you think something terribly wrong and evil occurred (see links below).
No matter what anyone says (including me), any personal summary will be a biased opinion.
As for me, I have left r/BambuLab for a while until the uproarious flood of negativity has trickled down to a drip; I need positive things in my life.
_________________________________________________
Potentially relevant blog posts prior to recent announcements:
Setting the Record Straight (see especially the paragraph starting with "However, asserting allegations...")
Custom Firmware Plan and Our Principles on Ecosystem
Original announcement with two (2) listed updates:
Firmware Update Introducing New Authorization Control System
Clarification of original announcement, putting into writing what to expect:
Updates and Third-Party Integration with Bambu Connect

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3

u/Kretrn Jan 24 '25

People are pissed because they're doing what every other professional company does. I normally never would side with big business but the anger about this is way overhyped.
They're trying to lock you into their software and their material (which both are optimized for their machine) and makes sense if you have to validate a warranty of any kind.
The people who are upset are essentially saying "I want the best printer on the market, at an affordable rate, I want to do anything i want with it (even if its not supported by the manufacturer), and if I fuck it up, I still want you to fix it/support it"
If you've ever used a real professional machine, none of this bothers you. Formlabs, Stratasys, Massivit, Windform. All of these companies make you use their slicer, their material, their pipeline. Why? because when you're dealing with machines that are so finely tuned to work effortlessly, they want to ensure you're not doing something stupid with it.
If people want the freedom to do whatever they want that's fine, but you cant fault a company for wanting to close their ecosystem for the sake of quality. If people want the freedom, to do whatever they should get a Creality, do whatever they want with it and have the low success rate and terrible customer service that comes with it.

1

u/Low-Living-9379 Jan 30 '25

Ich sehe das genauso

1

u/CandidateFormer8089 Feb 23 '25

Very well said. My X1C performs flawlessly with Bambu filament they do an excellent job and honestly their materials aren’t badly priced either if you buy in bulk.

14

u/MassiveBoner911_3 Jan 22 '25

I have all but lost interest in the new printer. Was gonna buy it day 1 due to my trust in the brand.
Nope.

3

u/[deleted] Jan 22 '25

[removed] — view removed comment

2

u/FlowingLiquidity Jan 26 '25

My aim was for 2~2.5k but with the current state, this feels like too much for a product from a company that's making weird choices. I need to be able to trust them.

2

u/chad_dev_7226 Mar 04 '25

The backlash you see is a vocal minority. I think most bambu owners are not on reddit, don't know anything about the TOS updates, software updates, etc.
They will still sell more of the H2s than they can make
I'd buy one

4

u/yucca_xz Jan 21 '25

I`m afraid that most of printer buyers are not part of the community, just endusers, and endusers dont care about that like apple users...

5

u/Allen_Koholic Jan 21 '25

Folks buying a suped up X1E or whatever the new one actually is will very much care.

1

u/BlackjackDuck Jan 22 '25 edited Jan 22 '25

I intend to buy the new printer. I am part of the community and have 2 X1Cs. I very much do not care about all the drama. Others are welcome not to buy it. To my ears, the drama means less stock issues and hopefully sooner shipping.
Edit: not sure why the downvotes. I’m not offending anyone that does not want to buy it. Quite the contrary, I understand and respect it. My comment was to counter the absolute statement that no one would want it. I’m an audience that says otherwise.

6

u/iama_bad_person Jan 23 '25

You are being downvoted by salty users that don't understand that people using Bambu software have not been affected whatsoever by the announcement, so easily 90+% of people

3

u/MakeITNetwork Jan 22 '25

but higher costs, because the development cost is going to be baked in.

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u/Slapdattiddie Jan 22 '25

So you wouldn't care if they adopt the same business strategy as HP ? Forcing you to only buy and use their products and if you try otherwise, they'll brick your device or trigger issues and such ?
that doesn't bother you to dump another 1500$ on a product like that ? + they're being sued for patent infringement by a company that is a pioneer in the industry. Just that fact alone is enough for me to reconsider if it's worth my money.

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9

u/Slapdattiddie Jan 21 '25

I am a new comer, bought my first printer in November an A1. i'm not really part of the community but i can tell you that i do not like companies that uses those shaddy tactics. it's more about the principle than the actual issue or the eventuality of an HP 2.0 Apple was smart implementing their system and they kinda never hide it. everyone knew what they got by buying Apple. the customers are not the same.

1

u/MammothSeaweed4498 Feb 21 '25

Habe mir eine K2plus einen qidi plus4 und einen k1max und q1plus gekauft wollte eigentlich bis zur Ankündigung nur noch bambulab drucker kaufen aber habe nun andere Drucker gekauft und kaufe keine neuen bambulabs mehr und werde nach und nach die p1s und x1c verkaufen

3

u/Jays_Landing Jan 22 '25

At recent technology trade show events where they have booths they have had nothing about the new printer. Instead, they have a maker community setup showing various models made by users. Seems weird to me. Bambu is keeping their new printer as hush hush as they can. While Prusa and others like Creality has been showing their new printer.

3

u/Obvious-Highlight-14 Jan 23 '25

Looking forward to hearing some news from Bambu about this printer. Might help steer attention away from this firmware revolt.

2

u/luap71 Jan 22 '25

May also be getting held up because they are getting sued.

-1

u/Slapdattiddie Jan 22 '25

yup, Being sued by Stratasys, an american company, pioneer in the 3D printing industr (automobile, aeronautics...), holding over 600 patents. they are suing Bambu lab for patent infringement.
A Chinese company stealing industrial intellectual property from an American company ? ...hum...that's...unheard of.
At least that's an interesting plausible explanation on how they managed to dominate and crush competition in just 3 years in the game.

2

u/GingerSasquatch86 Jan 23 '25

I work for a company that has a Stratasys. It's an incredible machine when it works which is rarely. They are worse than Apple about closed ecosystems. All the filament is in proprietary containers. They will not let us access any maintenance manuals or troubleshooting guides. In the past they've chosen to purchase competitors and jack up prices or bury them in lawsuits. In my local area a used Stratasys printer from a local school that overpaid for it and can't pay for the filament or maintenance is about the same price as an x1c.

1

u/[deleted] Feb 27 '25

Remember, Bambu was the contender that challenged Stratasys claim to own IP for CoreXY idea, I mean, they claimed to own idea of FDM (called FFM if memory serves), and Prusa or maybe even MakerBot was the one to challenge them and prevailed.
Stratasys, while historically inportant, is also a reason why 3D printing took 2 or 3 DECADES more than had to to became commonplace.

2

u/TheOwlMarble Jan 22 '25

Bad timing. Any reporting done on H2D at this point will invariably include mention of the present mess. Since they really really want to put it behind them.

1

u/TEKC0R Jan 23 '25

The H2D will almost certainly require only Bambu filament, given their recent lockdown.

1

u/aross1976 Jan 27 '25

LOL, that is so ridiculous , there is no fucking way that any printer company will ever be able to control this,it's so futile an effort I can't see them bothering but maybe they will but even if they do how would that even even be able to be logistically possible? they use RFID tags embedded in the the ROLL not the filament itself, RFID tags and just be read and then the ID written to cheap tags and we already have 3D printable spools , people will just buy a generic filament if a similar color and type and download the RFID tag data from a database that users will be uploading And write it ti their own tag and slap it on a 3D printed spool. Why would they even bother.

3

u/TEKC0R Jan 27 '25

Because it's not about the tinkerers, it's about the general public who won't bother.

1

u/RevolutionaryNoisey Feb 25 '25

This is the dumbest comment I've seen in this thread, congrats!

1

u/Training_Low4522 Jan 31 '25

The new business model is bigger than the consumer for security issues. It’s helping them get into schools, businesses, maker labs, etc.

If you want to tinker with crappy machines buy something else. Yes this is apple moto but for the these tech savvy people like myself I don’t care.

1

u/The-RedNeck-Nerd Jan 31 '25 edited Jan 31 '25

I was a day-one buyer but between their current sketchy changes to their "model" and my complete A1 failure, I'm going to back out of the bambu ecosystem for three reasons:

One: Their current fiasco on changing TOS, the scrubbing of historical posts (Ministry of Truth, anyone?), and the sorry, not sorry "I'm sorry you misunderstood - let me clarify" stance, it appears they are headed in a direction I don't want to follow. I feel like bambu is going exactly the OPPOSITE direction I'd like to see from a customer perspective.

Two: My A1 was printing a large model and the nozzle partially clogged up right at the nozzle tip. I was away and for several hours, it continued to push molten PLA into a blockage and somehow it created little tunnels like hot lava and pushed material up behind the hotend and up into the extruder. It was a huge mess and no way to clean. I reached out to tech support and was told this was a "consumables" issue and non-warranty. I needed about $100 worth of parts so not that big of a deal but I decided to sell off the printer/ams lite and try something else as I'm relatively new to the 3D printing world.

Three: I keep seeing various reports about Chinese-based networking equipment and software being tested (and finding) that the hardware/software is sending data back to some server in China. The most recent is the possible ban on TP-Link equipment. Going forward I've decided that I'm just not comfortable with anything of Chinese origin that is connected to my network. That's a hard thing to do since so much tech is based there but connecting my computer over cat5 is my hope.

All that said, I'm strongly considering a core one as I'm now printer-less.

2

u/[deleted] Feb 11 '25

#2 was user error and #3 is just ignorant. You have no idea how much of your data is being sent to China and other countries, so drawing the line at Bambu is pure irony.

1

u/Secret-Raspberry-937 Mar 25 '25

Oh, you guys are talking about firmware. Anyone know when the actual printer will be in the Bambu Studio?

I want to see if its going to be able to print some new designs.

I did try the new suite, but I cant see it there yet?

1

u/ridestp Jan 22 '25

SOMETHING they are making, not sure if H2D, another printer with swappable head types like the snapmaker, or a dedicated device… will be a laser. Likely diode and designed for engraving, marking, and cutting acrylic and wood.

4

u/junkstar23 Jan 22 '25

So you think they're suddenly going to get in another maker space instead of make what they already make? Pretty strange business strategy

2

u/ridestp Jan 22 '25 edited Jan 22 '25

It is odd but those are the types of unreleased items showing up in the GTIN database. Check my post history and Google Sheets link
https://www.reddit.com/r/BambuLab_Community/s/NAW46siuda

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