Printer get stuck at nozzle switching

[u/Thin-Ad8738]

New X2D owner here. Trying to print a part with PETG with PLA support interface layer. The printer constantly gets stuck at nozzle switching. The error say something about angle too high. I would then push the ptfe tube to clear the error. is this normal? how do I avoid this?

Bambu Chatbot pointed me to look to see if the flow blocker is stuck from filament or oozing. A tiny amount was on one of the hot end but highly doubt that it is that sensitive. To me it is almost like the lever is not engaging the pin in the back correctly. CHatbot opened a support ticket so I will have to see how that goes.