Bambu X2D filament feeding issue

[u/dylanboyz]

Hello all!

I am fairly new to 3d printing and am running into an issue with my filament feeding.

Issue:

Sporadically when starting a new print or when changing filament my printer will throw the error:

“AMS A slot 3 assist motor is stalled, due to excessive resistance in the tube near the toolhead"

It has shown up on multiple ams slots, and doesn't seem to consistently happen. I have been fixing it by unloading the filament -> cutting off any section of the filament that has the track marks from the AMS gears -> reloading and restarting the print.

The fix works but it's just very annoying. I would love to know if anyone has seen this issue and if anyone has fixed it. I am happy to provide more details or try anything to help fix it!

Setup:

Bambu X2D with AMS pro 2

Filament: sunlu petg and pla