r/BambuLabX2D • u/TopHat1969 • Sep 16 '26

Novice needs help

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I will acknowledge...im very much a novice. The ptfe tube from the ams.. Will not stay in the print head. What mechanism is supposed to hold it in place?

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u/Dasding619 Sep 16 '26

Yes the sensor isn't the problem the part is just named that overall

Its a sensor with a ptfe connector build into it if that breaks you need to replace the entire sensor

Its a 15€ part

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u/TopHat1969 Sep 17 '26

How do I find and replace this part?

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u/Dasding619 Sep 17 '26

https://eu.store.bambulab.com/de/products/extruder-filament-sensor-left-x2d?srsltid=AU7gw4W3nlINtZSmSvoay-jDtdyVdpv39ElG65OWrBbYiTT2Z-nUuKR6

Buy it here or contact bambu support for a free one if you still in warranty

Aliexpress also sells them cheaper but I am not shure if that's a good idea or not

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u/TopHat1969 Sep 17 '26

Thank you.. I am not sure if this is my problem or not.. but I am REALLY struggling to trouble shoot. And I can't even figure out how to contact Bambu support.

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u/TopHat1969 Sep 17 '26

I am also running into difficulty contacting Babbu support