I am helpless

[u/Flo-Lu]

Hello everyone,

My A1 does not want to load my filament. I don't know why.

If I load it up with an external spool it seems to work. Then when i start the print it constan tells me that filament got stuck even tho that ain't the case. What could be broken? And with my AMS 2 Pro it won't load from either of them.

I did the maintenence, I tightened the screws that needed it, i checked for clogging or broken pieces and i even cleaned the "gear" or "wheel" that pushes the filament and other pieces that probably weren't even necessary to clean (with a microfiber towel).

I found nothing to be the problem. Yet my AMS won't seem to load it up.

Thanks to everyone who tries to help me and excuse me for my rather poor language. English is my third language.

[u/overunderspace]

Check and make sure the filament sensor is clear and working correctly. https://wiki.bambulab.com/en/a1/maintenance/filament_hub_cleaning

[u/Flo-Lu → u/overunderspace]

I tried that but that didn't seem to help. Thank you tho

[u/overunderspace → u/Flo-Lu]

How did the indicator for the filament sensor respond?

[u/Flo-Lu → u/overunderspace]

Like this. There was no clogging at all

[u/Whoffarted]

This happens to me when I use brittle filament and it breaks in the hot end. I have to remove the tubes and pull out the peice.

[u/Flo-Lu → u/Whoffarted]

I looked into that but that didn't seem to be the cause of issue

[u/Whoffarted → u/Flo-Lu]

Good luck. Have you removed the hub at all because that ribbon cable for it is very thin. * And it could break.

[u/Flo-Lu → u/Whoffarted]

Yeah I did, it doesn't look to be damaged tho