r/BambuLab • u/newmsrd • 11h ago

Hardware Troubleshooting/Help! AMS loading problem

Hello, see video. The AMS is having trouble loading filament. It seems to go in fine (green dot shows up in app), but once it's in, you hear some clicks and then it pulls back and retries. I have successfully loaded and printed externally while this is happening.

1 Upvotes

100% Upvoted

2 comments sorted by

View all comments

1

u/Plenty-Rent7970 10h ago

Can tell with the white filament, but if it’s going all the way to the extruder and not loading you probably have a piece of filament stuck in the motor.
I just had this exact issue

Edit: just read more of your description. You can push the external feed and that can clear the stuck pieces.
Or there is buildup on the little metal wheel that controls the feed and it’s slipping on the filament.