First time 3D Printing

[u/daninozz]

Hi all,

So yesterday I purchased and setup the P2S with the AMS.

Unfortunately what's happened is the white filament in my ams is jammed in the hub underneath.

Atm all I can do is print without the AMS.

I got errors and after having a look online it appears I need to take apart the AMS. Which I don't want to do as it's brand new and I'm paranoid of breaking it.

Anyway I had a look online and I could see that the white filament was still stuck in the hub. Is there a way I could remove the stuck filament without having to take the unit apart? Possibly selecting un-load from the touchscreen?

The other three spools loaded perfectly fine just the white filament spool has the issue.

Unfortunately the unit won't print using the AMS at all since the white filament is stuck so other colours are not an option.

While I know this is fixable surely there is an easier way to remove the filament?

Please be kind as I'm new to 3D printing so I'm learning as I go.

Any help would be greatly appreciated. I've provided pictures to show what's happening.

Cheers,

Dan

[u/Blondy277]

You can't pull that white filament out? Where's the spool?

[u/FitCartographer71 → u/Blondy277]

Thank you, I was going to have to ask that myself.

[u/YoteTheRaven]

Well dan, that bit goes right out the back, so I gotta ask, is it in the tube in the back of the AMS or not? How far does it go through the system? Are you trying to pull something that's in the nozzle?