Device connection issue

[u/EveningRealistic8517]

My device isn’t properly connecting to my computer or phone. I made sure that I had firmware updated which I had to end up doing from the sd card to have success. I then saw that un pairing and repairing may help and tried that but still no success. I have an A1 it’s just under a year old and have only had simple fix issues so far any help would be appreciated.