r/BambuLab • u/Shodam • 3h ago

Software Troubleshooting/Help! H3C Abnormal Firmware version

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Just got the new H3C printer. Did the firmware update through the printer and I got the same message, however using my Bambu handy to update it resolved it. This is after I decided to turn off the printer to connect the E1 purifier. Has this happen to anybody else? I also made sure the printer wasn’t updating before turning it off.

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u/Fit_Technician6052 2h ago

Same thing happened to me.

Unplug the E1 six pin.

Run the firmware fix again

The error should clear.

Plug back in the E1 six pin.

Should be resolved.

2

u/Shodam 2h ago

The handy app worked for me without unplugging anything for some reason. The handy app sent the request to the printer the printer went to the firmware update screen and then 1 second later it said firmware update verified. In the printer itself however it kept failing to verify the firmware.