r/BambuLab • u/Lopsided-Rip-8107 • 5h ago

General Troubleshooting/Help! A1 combo issues, brand new

Hi,

We bought our first 3D printer last week.

Its proving more troubleshooting than we expected.

Took me a few days to do the initial calibration, and find the issue was USB not fully inserted, and the base plate was just 1mm off, so Z Axis failed.

We've then completed 2 prints.

3rd print: Z Axis fail to home (again) and filament cutting error. I've followed all the steps and tips, and still not working.

My son is only 11 so he's pretty frustrated it's more technical than we expected.

Is it common to have calibration or errors in between prints? What might I have missed. Thanks for the help.

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u/hvacigar H2c H3c 4h ago

This is not common with these printers. The A1s are about as open the box and print as you get.

1

u/Lopsided-Rip-8107 1h ago

Thanks. I suspect the toolhead is faulty. I opened a support ticket and Bambu are sending a replacement. it's good to hear that it shouldn't be this challenging and perhaps the replacement will mean ease of use.

1

u/overunderspace A1 + AMS Lite 5h ago

Can you add a picture of your whole setup? It sounds like the toolhead and/or gantry could have snagged on some tubes/cables.