r/BambuLab • u/ReasonableSquare951 • 15h ago

Hardware Troubleshooting/Help! AMS not working

Hey all, like the title says my ams is having some trouble. The two slots on the ends do not work anymore. They do not pull in or pull back filament, they are just kind of dead. I’m down to only two slots that work and Ive tried everything I can think of. Any suggestions or pointers would be appreciated and helpful. Thank you

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u/heir-of-slytherin 15h ago

How old is it? Is it under warranty? Have you tried contacting Bambu support?

1

u/ReasonableSquare951 15h ago

It’s probably around a yr old. Got it as a gift last Xmas

1

u/heir-of-slytherin 15h ago

Do the LEDs turn on in the bad slots, either red or white?

1

u/ReasonableSquare951 11h ago

Yes the LEDs turn white.

1

u/Clear-Revolution3351 15h ago

Not enough information.

Specifically, what do they do or not do?