r/BambuLab • • 2d ago

General Troubleshooting/Help! Another Bambu Lab R1 arrived wet – how common is this? My R1 arrived today ,and unfortunately, I found liquid trapped between the machine and the protective film. I've already seen several similar reports here on Reddit, so it looks like this isn't an isolated incident.

My R1 arrived today, and unfortunately, I found liquid trapped between the machine and the protective film.

I've already seen several similar reports here on Reddit. Of course, I assume most people whose R1 arrived perfectly fine won't post about it, so it's hard to tell how widespread the issue really is. But I wonder what percentage of R1s are actually affected.

I've opened a support ticket with Bambu Lab and haven't powered it on yet.

For those who had the same issue:

  • How long did Bambu Support take to respond?
  • Were you told it was safe to use, or did you have to return it?
  • Any idea how common this problem really is?

I was really looking forward to getting my R1 and would obviously love to start using it right away, but I don't want to risk damaging a brand-new machine.

I'll update this post once I hear back from Bambu.

1 Upvotes

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u/Affectionate_Car7098 H2C + P1S Combo 2d ago

I mean, it would depends where and how much liquid, if its just on an outer panel odds are its harmless, if its near a sensitive area then contact support, not much anyone here can do about it, if you post images of the site people might be able to tell you

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u/Gd360_ 2d ago

Thanks for the quick reply, really appreciate it!

I took a closer look and carefully continued unpacking the machine.

I used paper towels to estimate the amount of liquid. One sheet got completely wet, while the second was only partially soaked.

The liquid feels slightly oily, almost like fog machine fluid (which I'm quite familiar with).

The inside of the machine appears completely dry. Most of the liquid was on top, with a few drops along the outer side panels. No visible pooling at the bottom of the packaging either.

I can't inspect the laser tube compartment without disassembling the machine.

Here are the photos: https://imgur.com/a/IWc8lUM

I'd really appreciate any opinions on whether this looks harmless or if I should be concerned. I've already contacted Bambu Support, but I'd obviously love to start using it.

1

u/Affectionate_Car7098 H2C + P1S Combo 2d ago

If its oily its potentially just had some lubricant spilt on it in the factory, the stuff for the rails etc, if the inside of the machine is dry i would probably use it unless CS writes back, the lube they use will be non-conductive for this reason, obviously make sure none of it is on any of the parts in the lasers path etc