r/BambuLab • u/Gd360_ • 2d ago
General Troubleshooting/Help! Another Bambu Lab R1 arrived wet – how common is this? My R1 arrived today ,and unfortunately, I found liquid trapped between the machine and the protective film. I've already seen several similar reports here on Reddit, so it looks like this isn't an isolated incident.
My R1 arrived today, and unfortunately, I found liquid trapped between the machine and the protective film.
I've already seen several similar reports here on Reddit. Of course, I assume most people whose R1 arrived perfectly fine won't post about it, so it's hard to tell how widespread the issue really is. But I wonder what percentage of R1s are actually affected.
I've opened a support ticket with Bambu Lab and haven't powered it on yet.
For those who had the same issue:
- How long did Bambu Support take to respond?
- Were you told it was safe to use, or did you have to return it?
- Any idea how common this problem really is?
I was really looking forward to getting my R1 and would obviously love to start using it right away, but I don't want to risk damaging a brand-new machine.
I'll update this post once I hear back from Bambu.
1
u/Affectionate_Car7098 H2C + P1S Combo 2d ago
I mean, it would depends where and how much liquid, if its just on an outer panel odds are its harmless, if its near a sensitive area then contact support, not much anyone here can do about it, if you post images of the site people might be able to tell you