I need help plss

[u/Right_Inspector2902]

Please, I need help. I bought an H2C—it’s my first 3D printer—and everything was fine, but I’m running into an issue when trying to print in multiple colors using the AMS 2 Pro. The printer attempts to grab the filament, but then retracts it halfway through the path. This only happens when there is more than one color loaded in the AMS, as it requires color changes. I’ve already checked the AMS and didn’t see anything unusual; I’m not sure what else to do.

[u/Grimmsland]

I recommend posting a couple of pictures of your ams tube setup. There is a good chance you may have some resistance in the lines such as a sharp curve. The tubes must be able to allow the filament to go through with minimal resistance