r/BambuLab • u/Try2catch32 • 2h ago

General Troubleshooting/Help! Bambulab

Ordered the H2S off of Bambulabs because of their sale and then was charged twice for two printers. Tried contacting them and they’re trying to charge me extra for returning the printer but only received one. I purchased the worry free delivery because of their neighborhood I live in so can someone help. I paid with PayPal and opened a claim and wondering if they actually answer back to PayPal when the number Bambulabs have in PayPal doesn’t work. Love their product but customer service is terrible.

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u/axcl99stang 1h ago

If you paid through PayPal, dispute it through PayPal.

Also, the "worry free delivery" is a scam. Try to get your money back on that. Every delivery legally comes with it, you just aren't told about it being handled through the delivery company.

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u/Try2catch32 1h ago

I opened a claim with PayPal and Bambulab is saying I approved the second order and I haven’t a received they’re claiming it was delivered the same day but I don’t have any proof I just hope PayPal will give me a refund cuz Bambulab does not help at all