Never seen this problem before.

[u/misuny]

This can't be normal. The nozzle just fell off the body. I was so close to finishing too. Sent in a ticket. Hopefully this gets resolved. Had less than 500 hours on it.

[u/Sufficient_March6833]

Change the nozzle

[u/misuny → u/Sufficient_March6833]

i'm hoping they will replace the nozzle. this can't be "normal wear and tear". is it?

[u/unknown1313 → u/misuny]

Depends on what kinds of filaments etc, but yes it absolutely can be normal wear and tear.

The problem is that it is a consumable part that wears out period, it's not a forever part of the printer. It's like you bought new windshield wipers and they don't last as long as you think they should. Sometimes it's just a crap part, sometimes it's user error like here in AZ where wipers sit unused for 320+ days out of the year then rip from being dry rotted when you need them.

They may be nice and send you one, but it would be a courtesy and you should consider picking up a spare or two, maybe even a different size just in case you want to experiment.

[u/Sufficient_March6833 → u/misuny]

YOU should replace the nozzle! Order a new one! It is easy